The Product Marketing Manager will develop go-to-market strategies, create compelling messaging, conduct market research, and lead product launches for core marketing channels at Braze.

Lead the global Customer Success department, focusing on strategy, retention, satisfaction, growth, and collaboration with cross-functional teams.

The Director of Commercial Legal will provide strategic legal guidance on commercial matters, lead contract negotiations, and ensure compliance with regulations while supporting growth initiatives.

As Senior Manager of Sales Operations, you'll drive operational efficiency, implement compensation plans, and manage the Sales Operations technology stack.

As a Senior Security Engineer at Braze, you will protect the company's assets through designing and implementing security solutions, investigating threats, enhancing security architecture, and collaborating with teams on security initiatives. You'll handle compliance, automation, and mentor junior associates, ensuring the organization’s security infrastructure scales with growth while participating in on-call rotations.

The Senior Security Engineer will protect Braze’s infrastructure, managing security solutions, collaborating on SIEM enhancements, investigating threats, and mentoring junior staff. Responsibilities include designing security architecture, implementing DLP, and responding to incidents while ensuring compliance with policies.

As the GTM Enablement Manager at Braze, you will facilitate onboarding workshops, develop training content, manage program logistics, and use data-driven insights to enhance the onboarding experience of new hires. Your efforts will help ensure that new team members are set up for success in their roles, while collaborating with various stakeholders to align training with business strategies and goals.

Lead IT SOX compliance efforts, conduct technology audits, and evaluate IT-related risks. Utilize data analytics and automation tools to enhance internal processes and collaborate with cross-functional teams to ensure compliance with regulatory standards.

The Lead Network Engineer will maintain, design, and enhance the Global Network Infrastructure. Responsibilities include project planning, installation of networking equipment, troubleshooting issues, optimizing service delivery, and automation of infrastructure improvements. This role also involves collaboration across teams and providing operational support to ensure efficient network operations.

As a Jira Administrator, you will support and maintain the Atlassian suite, streamline service desks, develop workflows, and improve Jira utilization across teams. You will partner with various departments to optimize processes, perform configuration and administration, and ensure efficient use of Jira products.

The Jira Administrator will support and maintain the Atlassian suite, streamline processes, and enhance team performance through Jira integrations and configurations.

As a Staff Monetization and Pricing Strategist, you will develop and implement pricing strategies for B2B SaaS offerings at Braze, utilizing market analysis, customer insights, and revenue forecasting to maximize revenue and enhance customer value. Collaboration with cross-functional teams is key, as you will ensure alignment on pricing strategies and monitor their effectiveness through established KPIs.

The Senior CX Operations Specialist at Braze coordinates across Customer Success leadership to allocate resources for revenue retention. This role requires strategic collaboration, data analysis, and process optimization to enhance customer satisfaction and operational efficiency. Responsibilities include designing customer success territories, managing CRM data, and working cross-functionally to improve retention and sales processes.

As a Senior Product Manager at Braze, you will lead the vision and strategy for the Canvas Logic & Execution team, focusing on journey orchestration tools. You'll collaborate with engineers and designers, understand customer needs, enhance product offerings, and manage stakeholder expectations while ensuring a high-quality user experience.

The CX Operations Insights Lead will analyze customer success metrics, develop reporting packages, and utilize data modeling to drive informed strategies that enhance customer engagement. This role demands effective collaboration across teams and requires mentoring junior analysts while leading data-driven projects to determine KPIs that influence business performance.

As an Account Manager at Braze, you'll collaborate with Enterprise Account Executives to enhance customer relationships and maximize technology value. Responsibilities include analyzing customer product usage, identifying upsell opportunities, achieving sales targets, and coordinating with internal teams for customer engagement.

As a Technical Account Manager, you will manage the technical relationship with a portfolio of Enterprise and Strategic accounts, driving customer adoption of the Braze platform. Responsibilities include collaborating with Customer Success, facilitating technical initiatives, and empowering customer teams while ensuring high engagement and value delivery throughout the customer lifecycle.

The Senior Analyst Relations Manager at Braze will develop and maintain relationships with industry analysts, lead major evaluations like Gartner Magic Quadrant and Forrester Wave, and act as a centralized contact for analyst communications. Responsibilities include managing analyst program activities, synthesizing research insights, and collaborating with cross-functional teams to integrate analyst perspectives into strategic initiatives.

As a Customer Success Manager II, you'll manage client renewals and retention for key accounts, serve as a trusted advisor, drive product adoption, analyze usage for opportunities, and collaborate with cross-functional teams. Your role involves advocating for customers and ensuring they achieve their objectives with Braze's solutions, while cultivating strong relationships to foster advocacy and value.

The Senior Partner Success Manager at Braze supports Services Partners by providing strategic guidance, ensuring operational efficiency, and promoting product adoption to drive customer renewals and expansions. Responsibilities include managing partner performance, coordinating with internal teams, and developing partner education plans while maintaining strong relationships with clients and stakeholders.