Search the 15 jobs at Braze

As a Senior Platform Infrastructure Engineer specializing in MongoDB, you will manage and evolve the infrastructure for MongoDB on Kubernetes, ensuring reliability and performance. Responsibilities include designing architectures, implementing high-availability strategies, responding to incidents, and automating database operations. You will collaborate with other engineering teams to optimize MongoDB performance and share knowledge across the organization.

The Senior Manager, Accounts Receivable at Braze is responsible for leading the AR team, ensuring timely collections, closing monthly books accurately, assisting with annual audits, and driving efficiencies in processes and systems in a fast-paced environment.

The Senior Benefits Analyst will manage the administration of US and Canada benefits programs, serve as a liaison for employee inquiries, ensure compliance with regulations, assist with reporting requirements, and collaborate with teams to enhance benefits offerings and communications for employees.

As an Associate Support Representative, you will manage post-sale technical relationships with customers, addressing inbound technical inquiries, prioritizing and troubleshooting complex issues, and collaborating with team members to ensure effective support. You will enhance our knowledge database and participate in challenging projects to develop your technical and project management skills.

As a Senior Customer Onboarding Manager, you will oversee the onboarding process of new clients, working closely with Customer Success Managers to ensure efficient delivery of services. This includes managing client relationships, tailoring training and onboarding sessions, and advocating for client needs with the product team. You will also be responsible for setting performance metrics to assess effectiveness and drive early adoption of Braze’s platform.

The Senior Global Equity Analyst will manage the day-to-day operations of Braze's equity compensation programs, assist with equity awards, collaborate with various teams, ensure compliance with SEC filings, and engage employees regarding equity matters.

The Director of Business Systems Strategic Programs at Braze will develop and execute strategic programs focusing on enterprise business systems. They will lead cross-functional teams, manage stakeholder relationships, establish KPIs, foster program management excellence, oversee program resources, and mentor technical program managers.

As a Customer Success Manager, you will help technology-focused brands realize value from their investment in Braze by driving client renewals, retention, feature adoption, and customer advocacy. You'll analyze product usage, provide education, and collaborate with Account Executives and other teams to ensure seamless customer support and successful strategy execution.

The Senior Analyst Relations Manager at Braze will build and maintain relationships with key industry analysts in multichannel marketing, educate them on Braze's business and solutions, and drive positive coverage. Responsibilities include managing industry evaluations, synthesizing analyst research, and collaborating with internal teams for marketing initiatives and insights sharing.

The Senior Manager, Curriculum will lead a team to develop training materials and eLearning courses that help customers and partners succeed using the Braze platform. Responsibilities include managing the curriculum roadmap, collaboration with stakeholders, and enhancing customer education efforts to drive engagement and reduce churn.

As the Industry Marketing Lead for Retail & eCommerce at Braze, you will develop and execute industry-specific marketing strategies, drive platform adoption, and create impactful content. You'll work closely with sales and product teams, manage relationships, and serve as an expert in the Retail & eCommerce sector to align Braze's offerings with client needs.

As an Engineering Manager, you will lead the Product Partnerships team, focusing on developing and optimizing E-commerce integrations, particularly with Shopify. Responsibilities include maintaining best-in-class systems, supporting engineer growth, and collaborating closely with product management and design teams to meet product goals.

The Vice President of Customer Success, Americas will develop strategies to enhance customer satisfaction and retention, lead the Americas Customer Success team, build customer relationships, and collaborate with various departments to optimize the customer journey and promote upselling opportunities.

The VP of Corporate Development at Braze will lead strategic growth initiatives, including mergers, acquisitions, and partnerships. This role involves evaluating potential deals, managing the end-to-end transaction process, conducting market and financial analyses, and collaborating with cross-functional teams. The VP will also build and lead a corporate development team and mentor its members.

The Account Executive is tasked with acquiring new business and expanding relationships within enterprise accounts. Responsibilities include prospecting, managing a sales pipeline, navigating complex organizations, and collaborating with various internal teams on sales initiatives.