People Operations Associate

About SmartAsset:

SmartAsset is an online destination for consumer-focused financial information and advice that powers SmartAsset Advisor Marketing Platform (AMP), a national marketplace connecting consumers to financial advisors. Reaching an estimated 69 million people each month (as of January 2024) through its educational content and personalized calculators and tools, SmartAsset's mission is to help people make smart financial decisions. In 2021, SmartAsset ranked #561 on the Inc. 5000 and #160 on the Deloitte Technology Fast 500™ lists of fastest-growing companies, while additionally closing a $110 million Series D funding round, valuing the company at over $1 billion. Currently, SmartAsset ranks on Y Combinator's list of Top 100 Companies of all time.

About the Team:
Join our dynamic People team as we focus on building an exceptional employee experience in a fast-paced, scaling environment. As a key player on our small but growing People team, you’ll help shape the future of SmartAsset by supporting HR processes, delivering on employee initiatives, and driving the operational excellence of our team.

About the Role:
We are looking for a motivated and detail-oriented People Operations Associate ready to grow within our People team. This role is perfect for someone with 2-3 years of HR or People Operations experience, ideally in a startup or fast-paced environment, who’s looking to expand their skill set and feel a sense of ownership in their work. You'll play a critical role in day-to-day operations, from onboarding/offboarding and payroll/benefits administration to HR systems management and compliance. You’ll also have the opportunity to take ownership of key People initiatives such as compliance, policy updates, and people analytics.

Responsibilities:

• Onboarding & Offboarding: Manage the employee lifecycle, from clearing background checks and onboarding new hires to ensuring smooth offboarding for departing employees.
• People Analytics: Collect and analyze people-related data, providing actionable insights to inform decisions around employee engagement, turnover, and satisfaction.
• HR Systems & Processes: Serve as the point person for HR systems, ensuring data integrity and supporting process improvements.
• Payroll & Benefits Administration: Collaborate with our Finance team and payroll provider to manage payroll and benefits processes. Provide timely support for employee inquiries.
• Compliance & Policy Support: Assist with compliance efforts, ensuring HR processes adhere to federal and state regulations. Support policy implementation and communication across the organization.
• Collaboration: Partner with cross-functional teams, including People Business Partners, Recruiting, and IT, to ensure seamless execution of employee-related tasks.
• Ad Hoc Projects: Take ownership of initiatives like improving onboarding processes, assisting with a PEO roll-off or HRIS transition, and participating in cultural and DEI initiatives.

Qualifications:

• Experience: 2-3 years of experience in People Operations or HR, with a strong preference for experience in remote settings, startups, or small teams.
• Highly Organized: Proven ability to prioritize and manage multiple tasks autonomously while maintaining a high attention to detail.
• Comfortable Working with Quantitative Data: Experience in creating reports and turning data into actionable insights to support decisions on employee engagement, turnover, and satisfaction.
• Systems Thinking: Ability to think holistically about HR processes, identifying opportunities for improvement and efficiency across the employee lifecycle using HR systems and workflow optimizations. (Experience working with a PEO is a plus!)
• Mindset: Self-motivated, independent worker, eager to take on new challenges and grow within the role.
• Collaboration: Strong interpersonal and communication skills, with the ability to work effectively with employees at all levels and provide exceptional HR support.
• Adaptability: Comfortable in a fast-paced, dynamic environment, with the flexibility to switch between tasks seamlessly as priorities change.

What We Offer:

• All roles at SmartAsset are currently and will remain remote - flexibility to work from anywhere in the Contiguous US.
• Medical, Dental, Vision - multiple packages available based on your individualized needs
• Life/AD&D Insurance - basic coverage at 100% company paid, additional supplemental available 
• Supplemental Short-term and Long-term Disability
• FSA: Medical and Dependant Care 
• 401K
• Equity packages for each role
• Time Off: Vacation, Sick and Parental Leave
• EAP (Employee Assistance Program)
• Financial Literacy Mentoring Program
• Pet Insurance
• Home Office Stipend

SmartAsset is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at [email protected].

California, Colorado, Connecticut, Maryland, Nevada, Rhode Island, Washington, and New York City residents* $65,000-$80,000 + RSUs + benefits.

Salary at SmartAsset is determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the contiguous United States.