People Operations Associate (HR)

About EliseAI

EliseAI develops cutting-edge conversational AI technology for industries fundamental to our lives: housing and healthcare. Everything is built on the foundation of health and home. Broken systems or ineffective processes in these domains have a disproportionate impact on our quality of life and society’s overall wellbeing. Conversely, any solution or technology that solves problems in these areas will have an impact that ripples far beyond them. 

That’s the only kind of impact we are interested in having at EliseAI. If you get excited by the thought of working really hard on these kinds of problems, then EliseAI is the right place for you.

People Operations (Human Resources) Generalist 

Key Responsibilities

• Serve as a point of contact for employee inquiries and issues, providing guidance and resolution in a timely manner.
• Coordinate and execute the end-to-end onboarding process for new hires, including, pre-employment background checks, I-9 completion, new hire paperwork, and orientation sessions.
• Collaborate closely with hiring managers and internal stakeholders to ensure seamless new hire transitions from pre-onboarding through the first 30 days of employment.
• Manage the offboarding process by ensuring departing employees receive all required paperwork and collaborating with necessary stakeholders to manage system access and retrieve company property. 
• Maintain accurate and up-to-date employee records in our HRIS/PEO system, including processing new hires, employee changes, and terminations.
• Act as the primary point of contact between our PEO and employees, addressing and resolving issues in a timely manner.
• Facilitate Open Enrollment process including plan renewals and communication to employees.
• Process and administer leave-of-absences requests and disability paperwork.
• Process annual reporting requirements, including EEO-1 reporting.
• Draft employee verification letters, confirming necessary employment information.
• Ensure accuracy and compliance with company policies and state legal requirements (wage rate notices, labor law posters, setting up new hire and annual harassment training, etc). 
• Handle immigration processes and paperwork for employees requiring visas or work authorization, ensuring compliance with immigration laws and regulations.
• Maintain accurate and up-to-date employee files and records ensuring confidentiality and compliance with data protection regulations.
• Collaborate with the office team to plan and execute company outings, events, and employee recognition programs.

Requirements

• 2+ years of experience in Human Resources or People Operations. Office management experience a plus 
• Experience managing an HRIS platform. PEO experience a plus
• This role requires a high level of professionalism and diplomacy working with highly confidential information
• Ability to multitask and prioritize multiple tasks and projects
• Excellent organization skills with great attention to detail
• Strong EQ, verbal and written communication skills
• Willing to work in person from our Midtown Manhattan office 5 days a week 
• Experience working at a high growth startup or fast paced environment is preferred

Why Join

Growth and impact. It’s not often that you can get in on the ground floor of a funded (unicorn!) startup that’s scaling. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you.

Benefits

In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits:

• Equity in the company in the form of stock options 
• Medical, Dental and Vision premiums covered at 100%  
• Fully paid parental leave
• Commuter benefits 
• 401k benefits
• Monthly fitness stipend
• Our brand new Midtown south office with an open floor plan, fully stocked kitchen, and company paid lunch
• Fun company social events through our Elise and the City program
• Unlimited vacation and paid holidays

We'll cover relocation packages from outside of the Greater NYC metro area - we'll make the move exciting, not painful.

Job Compensation Range

The salary range for this role is $90,000 - $120,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.

EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [email protected].

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