Office Manager & Administrative Support (IT MSP Experience Required)

Job Title: Office Manager & Administrative Support (IT MSP Experience Required) 
Travel Required: None
Location: Tekscape Headquarters / Midtown Manhattan
Term: Full Time
Salary Range: $70,000 - 80,000
Reports to: CEO
About Tekscape:  
Tekscape is a recognized managed IT services company since 2007, headquartered in New York City. Currently, we operate via two physical locations in the United States. Based on our engineers’ deep technical knowledge and leveraging our strategic relationships with the world’s leading cloud providers, Tekscape excels at supporting companies globally with information technology solutions. We work in a collaborative environment that fosters and rewards innovation. Tekscape services include managed IT, managed security services, cloud computing, compliance, and collaboration. 
Job Description:
The Office Manager & Administrative Support role is crucial for ensuring smooth day-to-day operations of our office. You will manage shipping and receiving, maintain office supplies, support the leadership team with general administrative tasks, and assist in light HR duties such as providing for the office and planning employee events.
Experience working in the MSP space is essential, as you’ll also assist with industry-specific administrative tasks. 
Key Responsibilities: 

• Shipping and Receiving: Coordinate and manage all shipping and receiving activities, including tracking packages, managing inventory, and ensuring accurate records. 

• Office Management: Maintain office supplies, equipment, and ensure the workspace is organized and efficient. Manage relationships with office service providers and vendors. 

• Administrative Support: Provide general administrative support to the leadership team, including scheduling meetings, preparing reports, and handling correspondence. 

• Light HR Duties: Assist with screening potential candidates, managing interview schedules, and supporting the leadership team in onboarding new hires. Handle other HR-related tasks as needed and directed by the Human Resources Manager. 

• MSP-Specific Tasks: Support administrative tasks related to MSP operations such as updating client records, managing vendor communications, and assisting with service documentation. 

Qualifications: 

• Proven experience in office management, shipping/receiving, or similar administrative 
• Experience working in the MSP space is required. 
• Familiarity with general HR practices, including screening candidates. 
• Strong organizational skills and the ability to handle multiple tasks simultaneously. 
• Proficiency in Microsoft Office Suite and experience with industry-specific tools. 
• Excellent communication and interpersonal skills. 
• Ability to work independently and take initiative in a fast-paced environment. 

Tekscape employees enjoy the following benefits:

• Excellent Benefits (including medical, dental, vision, life insurance, FSA
• Paid Parental Leave (NYS Paid Family Leave)
• 401(k) plan with matching company contribution
• Vacation/ Paid Time Off / Sick Leave
• Professional Development Programs
• Employee Referral Programs
• Fitness/Wellness Perks through Justworks
• Corporate-Branded Swag & MORE

We are an Equal Opportunity Employer that truly believes in the benefits of diversity! Tekscape engages all employees proactively in all aspects of the business to provide them with experience and exposure to a wide range of IT environments and technologies, allowing for a diverse, creative, and thoughtful development of their skills and knowledge.