Mgr, Solution Consulting

Posted 4 Days Ago
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New York, NY
Hybrid
231K Annually
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
We're putting AI to work for people.
The Role
The Manager of Solution Consulting at ServiceNow will lead a team of Solution Consultants, providing consultative pre-sales support, overseeing recruitment, and enhancing the team's selling methods. The role demands strategic leadership in process improvement and focuses on driving results in the growth of ServiceNow's Insurance solutions.
Summary Generated by Built In

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
ServiceNow, a leader in Insurance solutions, is seeking a Manager of Solution Consulting to lead and develop a team of Solution Consultants. This critical role involves providing consultative, pre-sales support to our customers.
The Manager of Solution Consulting will be responsible for:

  • Leading a team of Solution Consultants throughout various stages of the sales cycle.
  • Demonstrating the technical and business value of ServiceNow solutions to clients.
  • Overseeing the recruitment, hiring, onboarding, and development of new Solution Consultants.
  • Implementing and managing continuing Insurance education programs to enhance the team's consultative selling methods.
  • Establishing a repeatable process to drive results and outcomes, focusing on:

  • a. Strong pre-sales experience as an individual contributor and leader, preferably at ServiceNow
    b. Defining and refining future Insurance demo capabilities.
    c. Collaborating with Marketing, SC Field, and Workflow SC leadership to generate pipeline opportunities.
    d. Creating and maintaining a comprehensive video asset library of functional demonstrations.
    This role demands a strategic approach to team leadership, process improvement, and business development, with a focus on delivering measurable results and driving the growth of ServiceNow's Insurance solutions.
    Qualifications
    To be successful in this role you have:

    • Strong pre-sales experience as an individual contributor and leader, preferably at ServiceNow
    • Thought leadership in methods and techniques for story telling with software
    • Ability to coach and develop early-in-career as well as senior individual contributors
    • Able to lead people, process and systems development
    • Gain and build relationship and trust quickly inside and outside of the SC organization
    • Leader who is tactically oriented with long term alignment and understanding of outcomes, ability to flex and shift as needed.
    • Strong understanding of ServiceNow sales and engagement process and business value
    • Ability to clearly articulate the power and value of the ServiceNow platform


    Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
    For positions in this location, we offer a base pay of $140-$231k, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.
    Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
    Additional Information
    Work Personas
    We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .
    Equal Opportunity Employer
    ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
    Accommodations
    We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
    Export Control Regulations
    For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
    From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

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    The Company
    New York, NY
    26,000 Employees
    Hybrid Workplace
    Year Founded: 2004

    What We Do

    As the AI platform for business transformation, we're putting AI to work across organizations — freeing people for work that matters. Making old tech work with new tech. Reaching across departments, from the front office to the back office and every office in between. Our ambition? To become the defining enterprise software company of the 21st century (or "DESCO21C," as we like to call it).

    With more than 8,100+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be a Fortune 100 Best Companies to Work For® and World's Most Admired Companies™.

    Explore your future career with us, visit www.servicenow.com/careers.

    From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

    Why Work With Us

    By joining ServiceNow, you are part of an ambitious team of change-makers who have a restless curiosity and a drive for ingenuity. We're committed to helping our people do their best work and live their best lives so we can fulfill our purpose together. At the fastest-growing enterprise software company , you can grow can grow your career faster.

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    Typical time on-site: Flexible
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