Marketing Operations Specialist

Grammarly is the world’s leading AI writing assistance company trusted by over 30 million people and 70,000 teams. From instantly creating a first draft to perfecting every message, Grammarly helps people at 96% of theFortune 500 and teams at companies like Atlassian, Databricks, and Zoom get their point across—and get results—with best-in-class security practices that keep data private and protected. Founded in 2009, Grammarly is No. 7 on the Cloud 100, one of ’s 100 Most Influential Companies, one of ’s Most Innovative Companies in AI, and one of ’s Best Workplaces.

To achieve our ambitious goals, we’re looking for a Marketing Operations Specialist to join our Marketing team. This role will contribute to Grammarly’s vision of building a comprehensive, AI-powered communication assistant that helps people connect with and understand each other by further growing and connecting our B2B audiences across the globe. They will help us achieve our goals across Marketing and Sales and will be on the ground floor of building the marketing core of Grammarly Business.

Grammarly’s go-to-market teams are shaping the future of workplace communication. As a member of our team, you will be crucial in expanding the use of our innovative, trustworthy AI writing tools. We strive to ensure that every organization can communicate effectively and efficiently. If you are passionate about transforming the way professionals connect and collaborate, we would love to hear from you.

As a Marketing Operations Specialist, you will:

• Contribute to Grammarly’s ABM revenue goals, primarily for Grammarly Business.
• Support targeted campaigns across marketing channels and assist with deploying/scaling email marketing automation capabilities, including ABM technical strategies, database hygiene, and audience segmentation.
• Document campaigns and processes to support marketing and sales needs.
• Contribute to and influence the marketing operations roadmap (MQL, lead grading, and scoring).
• Ensure operational excellence by proactively monitoring campaign tracking through UTMs and reporting in Salesforce and Tableau, as well as with the help of Marketing Analytics.
• Establish strong cross-functional, collaborative relationships and alignment with partners within Grammarly, particularly with the Revenue Operations and Demand Generation teams.
• Manage list hygiene, creation, maintenance, and segmentation with the Marketing Operations Manager in partnership with ABM strategists.
• Work with the Marketing Operations Manager to optimize email performance and conversions, including segmentation and automation testing.

• Curious and has a growth mindset.
• Can align stakeholders, details, and timelines toward a specific goal and recognize operational needs and opportunities for improvement.
• Has experience executing email marketing campaigns in Pardot or Iterable.
• Has experience with ABM solutions such as Demandbase, Sixthsense, Zoominfo, and Terminus.
• Can modify HTML/CSS code.
• Has experience reporting on campaigns, with an eye on insights, learnings, and opportunities.
• Has experience documenting campaigns and processes.
• Has experience strategically problem-solving and identifying opportunities to improve lead scoring or grading, routing, email deliverability, and automation rules. 
• Has created and/or maintained marketing assets, including landing pages, emails, forms, and UTM tracking links.
• Has contributed to the onboarding of new tools and integrations and created short-term solutions through connections (with Zapier, for example).
• Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
• Is inspired by our MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust.
• Is able to meet in person for their team’s scheduled collaboration weeks, traveling if necessary to the hub where their team is based.

Grammarly offers all team members competitive pay along with a benefits package encompassing the following and more: 

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching 
• Paid parental leave
• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and unlimited sick days 
• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
• Annual professional development budget and opportunities

Grammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations. In Canada, all locations where we support employment are considered “Zone 1”.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future. 

United States: 

Zone 1: $98,000- $135,000/year (USD)

Zone 2: $88,000- $121,000/year (USD)

Canada: 

Zone 1: $74,000- $101,000/year (CAD)

For more information about our compensation zones and locations where we currently support employment, please refer to this page. If a location of interest is not listed, please speak with a recruiter for additional information. 

At Grammarly, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).