Octus
Octus is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have come to rely on Octus to make better, faster, and more confident decisions in pace with the fast-moving credit markets.
For more information, visit: https://octus.com/
Working at Octus
Octus hires growth-minded innovators and trailblazers across the globe to drive our business and culture. Our core values – Action Oriented, Customer First Mindset, Effective Team Players, and Driven to Excel – define an organizational ethos that’s as high-performing as it is human. Among other perks, Octus employees enjoy competitive health benefits, matched 401k and pension plans, PTO, generous parental leave, gym subsidies, educational reimbursements for career development, recognition programs, pet-friendly offices (US only), and much more.
Role
Octus is seeking a skilled IT Support Specialist to join our team in our office in New York.
We are looking for a super smart, friendly and all-around great individual who takes care of people and the technology they use. As a member of the Corporate IT team, you will have the opportunity to create a seamless experience to Octus end-users in multiple offices around the world, research and deploy new tools and services and just flat out solve hard problems. Enjoy taking care of people? Love the chance to see the direct, massive impact of your work? If you answered yes, then we’d love the opportunity to meet you. We are Octus Corporate IT. Our team makes life easier, better and faster for our company.
Qualifications
- Exceptional customer service, attention to detail, interpersonal, oral and written communication skills
- Ability to work independently, multi-task and establish priorities while having a passion to help people and to learn and improve IT in an innovative manner
- Proficient in both macOS and Windows operating system and hardware troubleshooting
- Strong analytical, problem-solving, organizational, and planning skills
- Web conferencing knowledge (tools such as Zoom, Microsoft Teams etc...)
- Experience with Okta and back-office applications (SSO, Okta, G Suite / Google Workplace, Microsoft Office, Microsoft Intune and Jamf Pro etc...)
- Creating updating, and maintaining end-user facing knowledge based articles
- Maintaining infrastructure documentation, including diagrams and configurations
Preferred
- Networking knowledge and experience (e.g. Meraki, Cisco)
- Experience working with third-party hardware and software and procurement practices
At Octus, we consider a range of factors in connection with compensation decisions, including experience, skills, location, and our business needs and limitations. As a result, compensation may vary within and across similar roles and positions. Please note that the salary range information below is a good faith estimate for this position and actual compensation for any individual may fall outside this range if warranted by the circumstances applicable to that individual. If we identify a role that would be suitable for a broader range of skills and experience such that we would consider hiring at multiple levels then the range listed below may reflect that breadth.
The salary range estimate for this position is $100,000-$120,000.
The actual compensation will be at Octus’ sole discretion and will be determined by the aforementioned and other relevant factors. This position is eligible for a performance-based annual bonus.
Equal Employment Opportunity
Octus is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, pregnancy, veteran status, or any other legally protected status. We strive to create an inclusive and diverse work environment where all individuals are valued, respected, and treated fairly. We believe that diversity enriches our workplace and enhances our ability to innovate and succeed.
What We Do
Founded in 2013, Reorg has fundamentally changed the way financial and legal professionals access complex and opaque business information.
Our unique editorial team combines reporting with financial and legal analysis to provide a holistic view of topical situations and delivers that view in real time through our proprietary platform, which is powered by machine learning and natural language processing applications.
Today, with offices on three continents, Reorg serves 26,000 professionals across the world’s leading hedge funds, asset managers, investment banks, law firms and financial advisors so they can make better business, investment and advisory decisions. Our vision is to be the best-in-class provider of complex and opaque credit information delivered in a clear, actionable way.
Why Work With Us
Reorg hires innovators and trailblazers across the globe to drive our business and our incredible corporate culture alike. Our core values define an organizational ethos that’s as high-performing as it is human. Reorg employees enjoy competitive health benefits, matched 401k and pension plans, and educational reimbursements for career development.
Gallery
Octus Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Reorg has adopted a hybrid working policy. For non-remote employees located within a reasonable commuting distance to one of our offices, the requirement is to work from the office at least 2 days per week.
