IT Support Specialist

Sorry, this job was removed Sorry, this job was removed at 04:54 p.m. (EST) on Friday, Feb 07, 2025
Hiring Remotely in United States
Remote
HR Tech • Information Technology • Professional Services • Sales • Software
Our mission is to change the world of work forever. We have the disruptive HR-tech.
The Role

Job Description
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Job Requirements
Requirements are often considered a measure of how equipped you are to do the job, but sometimes, they aren't the only factor. If you don't have nearly enough experience, or not all the skills, we'd still like to hear from you. This could be the perfect fit for you and us.

  • Can demonstrate 2-3 years of experience as an IT Helpdesk / System Admin in a SaaS organization.
  • Hands-on experience with computer hardware and software installations, administration, and Tier 1, 2 troubleshooting, can diagnose and resolve technical issues.
  • Strong familiarity with macOS, Windows 10, 11 - Must.
  • Working knowledge of Mobile Device Management (MDM) solutions, particularly JAMF - Advantage.
  • Experienced admin of saas platforms as Okta, Google Workspace, Zoom, Office 365 and more - Advantage
  • Demonstrate the ability to work autonomously as the sole representative of the Business Technology department in your region, showcasing responsibility, initiative, and a proactive mindset.
  • You are comfortable with a sense of ownership. In this role you'll be the IT representative on the ground in NYC but also own remote sites/users and their needs.
  • Exceptional service oriented - our Bobbers are our customers - and we care about ensuring their IT experience is seamless.


Benefits
Join our village
HiBob is a village filled with amazing people and we're especially proud of that. It's a place where Bobbers can be themselves. We're about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you'll receive competitive compensation, benefits, and pre-IPO equity alongside all of this:

  • Stock options at a high-growth unicorn startup
  • 100% subsidized medical, dental, and vision coverage for employees
  • 401(k) with a 3% company match starting from Day 1
  • Work from home allowance to get your home office set up!
  • Temporary remote work-from-anywhere in the world for up to 2 months after 6 months of employment
  • Annual Headspace subscription and wellness benefits
  • Two social impact days per year for volunteering
  • Bob balance days - 4 additional days within a calendar year - Enjoy a company-wide long weekend at the beginning of each quarter
  • Employee referral program - $2,500 bonus for each successful referral with an additional ambassador bonus
  • Fun and frequent social events (in-person and virtual)
  • We love birthdays - take the day off and receive a special gift
  • Dog friendly office


If this sounds like something you've been looking for, we'd love to have you. Come on, join our village!

What the Team is Saying

Person1
Giovanna
Sr Account Executive
“I LOVE being in sales at HiBob. My team is creative, supportive and my manager challenges me to grow. The product is incredible and I can rest assured that once sold, customers will have a wonderful experience with implementation and service.“
Giovanna
Alex Grossman
Latisha
Rebecca
Ana
Ashley
Martin
The Company
New York, NY
1,000 Employees
Hybrid Workplace
Year Founded: 2015

What We Do

HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 4000 midsize and multinational companies.

Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe such as Monzo, Happy Socks, Gong, Fiverr, and VaynerMedia rely upon Bob to help them create the best work experiences for their people.

Why Work With Us

Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that’s bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we’re waiting with open arms. Come join us.

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HiBob Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We love collaborating and connecting with our team members in person and we hope you do too. Our team spends 2-3 days per week in our NYC office.

Typical time on-site: 3 days a week
New York, NY
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