Head of UX

Job Title: Head of UX
Location: Soho, NYC (Full-Time, In-Office)

About Flowcode
Flowcode is revolutionizing the way the world connects offline experiences to online actions. As the leading platform for enterprise-grade QR trusted by over 70% of the Fortune 500, Flowcode empowers brands and creators to convert offline interactions into measurable, actionable online conversions. Our market leading technology offers a seamless path for fans to engage with brands—anytime, anywhere.

Founded by the former CEO of AOL and President of Google Americas, Flowcode is powered by a dynamic and diverse team of engineers, scientists, designers, and experienced executives—who are all consumer, customer, and data-obsessed.

The Opportunity
Flowcode is looking for a Head of UX to join our dynamic team in Soho, NYC. This is a rare opportunity to be part of a fast-growing, high-impact company at the intersection of tech, design, and consumer experience. You will be responsible for leading the UX strategy and execution for a cutting-edge platform that’s shaping the future of offline-to-online engagement. This is a high-energy, fast-paced environment where your contributions will directly influence the way millions of people connect with brands and content in the real world.

What You’ll Do

• Lead UX strategy and execution for Flowcode’s suite of products.
• Own the end-to-end user experience—from research and ideation to wireframing, prototyping, and final design implementation—ensuring seamless offline-to-online conversions for our customers and end users.
• Dive deep into user behavior, keeping an obsessive focus on consumer experience in the product from both an online and offline perspective.
• Maintain high standards of analytical rigor across the UX team, ensuring a consistent focus on data-driven decision making.
• Drive user research, testing, and data analysis to continuously optimize for user satisfaction and engagement.
• Foster a UX-centric culture that puts the user at the center of every product decision, helping to establish Flowcode as the gold standard for intuitive, privacy-compliant offline to online conversion experiences.
• Mentor and inspire a high-performing team of designers, while maintaining a hands-on approach to ensure design quality and consistency.

Who You Are

• Curious + Execution Focused: You must be relentlessly curious about how to create the most frictionless, intuitive product experience for our users, and equally relentless in executing on those experiences.
• Strong GPS: You create UX maps with GPS precision.  Every step of the customer journey is mapped and measured in detail.
• PLG SaaS Experience: Deep understanding and experience in UX design for SaaS products, with a strong preference for PLG experience.
• Obsessed with Customer & Consumer Experience: You live and breathe consumer experience. You have a passion for designing experiences that seamlessly connect consumers to brands.
• Strong Team Player: You thrive in a collaborative environment, always looking for opportunities to partner, learn, and grow. You are not a lone wolf—you believe the best solutions come from cross-functional collaboration.
• Data-Driven Decision Maker: You understand the power of data and use it consistently to guide your design decisions. You can synthesize user feedback and analytics to create and execute on thoughtful, impactful UX strategies.
• Entrepreneurial Spirit: You’re a self-starter who thrives in fast-moving, startup environments. You’ll be comfortable making decisions, taking ownership, and pushing forward initiatives with your team.
• Design Leadership: You have a strong background in UX design with 10+ years of experience and a proven track record of managing and scaling design teams. You know how to create an inspiring, results-driven environment for design talent to flourish.
• Excited About Offline to Online: You’re fascinated by the intersection of physical and digital worlds and are passionate about leveraging data to bridge these two experiences in innovative ways.

Why Flowcode?

• Impact: At Flowcode, your work will directly impact the way millions of people experience the real world.
• Innovation: Be part of a visionary company founded by leaders who have built some of the world’s most successful tech companies.
• Growth: Join a rapidly scaling company with the opportunity to define the future of user experience in a nascent space.
• Location: Work in the heart of Soho, NYC—where you’ll collaborate with some of the best minds in tech and design.
• Culture: Our culture is unique and powerful – we are a high energy, high output team that gets 1% better everyday by being consumed with our customers, data-obsessed, operationally rigorous, ruthless on ROI, simplifying complexity and moving with speed and intention. We win and lose as a team. Period. We don’t go through the motions, ever. 

Compensation

A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The current range for this role is $250,000 - $285,000 OTE plus equity. Flowcode also offers a comprehensive benefits package to all employees.

Ready to Join?
If you're ready to lead the design charge at Flowcode and have the passion, drive, and skills to shape the future of offline-to-online experiences, we'd love to hear from you.