About us:
Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.
As a Growth Operations Manager, you will play a crucial role in growing, maintaining, and optimizing our presence on third-party directories and affiliate sites.
In this role you'll:
- Onboard and Manage Partners: Serve as the primary point of contact for third-party directories and affiliates, managing relationships, negotiating rates, assisting in standing up tech integrations, and ensuring partners enable us to optimize our presence.
- Manage Provider Listing Distribution: Oversee the distribution and management of provider listings ensuring accuracy and optimization. Own the communications with providers around distribution to third-party sites, increasing transparency and clarity.
- Automate and Streamline Processes: Utilize automation and build/buy tools to streamline manual processes such as provider profile updates, increasing efficiency and reducing the potential for errors across partner sites.
- Support Cross-functional Teams: Lead a cross-functional effort with product, support, and operations partners to grow our presence across third party directories and affiliates.
- Optimize Performance: Analyze performance data from listings and directories to identify opportunities for improvement and implement necessary changes/tests to enhance visibility and engagement.
- Report and Analyze: Regularly report on the performance of directories, providing insights and recommendations for optimization to improve the reach and effectiveness of our directory presence.
- Growth Lead for Experimental Partnerships: Support the exploration and implementation of new partnership opportunities to expand our provider distribution.
Salary range: $107,000 - $135,000 USD
You’ll Be a Good Fit If:
- Thrive in ambiguous situations. You can fill in the gaps of partial information, love simplifying complexity, are fiercely resourceful, and operate independently.
- Detail-Oriented: You have a keen eye for detail and strike the correct balance between speed and accuracy.
- Analytical: You enjoy analyzing data and performance metrics to drive decisions and improvements.
- Technically Savvy: You can find technology solutions to sort through unstructured data and automate manual tasks.
- Organized: You excel at managing multiple tasks and projects simultaneously, ensuring deadlines are met.
- Collaborative: You work well with cross-functional teams and can manage relationships with external partners effectively.
- Proactive: You are self-motivated and can identify and act on opportunities for improvement without needing constant direction.
If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume.
Benefits
- The chance to drive impact within the mental healthcare landscape from day one
- Comprehensive health insurance plans, including dental and vision
- Our dedication to mental health guides our culture. Wellness benefits include (but are not limited to):
- Flexible working hours and location (remote OR in-office, your choice!)
- Generous PTO
- Company-wide winter break
- Mental health mornings (2 hours each week)
- Team meditation
- Wellness Stipend
- In-office lunch and biweekly remote lunch on us!
- Continuous learning opportunities
- Competitive salary
- The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities
#LI-REMOTE
Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
What the Team is Saying
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What We Do
We believe that therapy is an essential part of becoming the best versions of ourselves. No matter who you are or where you are starting, it’s more than support through challenge - it’s the foundation to grow, heal and lead lives that are more resilient, empathic, hopeful and powerful.
Everyone should have the opportunity to receive personalized therapy, and therapists should be able to serve the communities they care about most, not just the 10% of people who can afford to pay out of pocket.
Our mission is to help people get quality mental health care, by supporting the therapists who are looking to serve them.
Grow Therapy empowers independent therapists to launch and grow thriving in-network private practices by enabling them to tap into large scale credentialing, referrals, administrative and community support enabled by our passionate team/products. When therapists no longer have the hassle of mundane admin tasks like billing and insurance claims or the limitations of out-of-pocket-only payment options, they can provide care to the communities who need it most!
To achieve our lofty ambitions, we’re building an ambitious team of entrepreneurs and mission-driven go-getters. Our founders come from Harvard Medical School, Stripe, and Blackstone, and bring Grow’s mission to life from the inside-out, promoting holistic wellness for all team members. We balance our determination with a culture that champions well-being, from unlimited PTO and a Winter Break to Mental Health Mornings and learning and wellness stipends.
Grow is backed by top VCs and angel investors, including leaders from SignalFire, Village Global, Airbnb, Nurx, PatientPing, and Blackstone. We have a long way to go to maximize our impact, but if we do our job well, in the coming years we will make a difference in countless lives. We hope you’ll join us!
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Grow Therapy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
