Grow Therapy
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The Systems Administrator at Grow Therapy will onboard and offboard users, address IT requests, enhance systems and processes, and manage office infrastructure. This position involves working with SSO and SCIM, maintaining permissions, and helping drive IT projects.
As a Manager of Product Design at Grow Therapy, you will lead and empower a team of product designers, manage cross-functional teamwork, and implement user-centered design strategies based on research insights to align product efforts with business goals. You'll drive innovative solutions while fostering a positive design culture and ensuring high-quality outcomes.
The Client Billing Support Specialist at Grow Therapy assists clients and therapists by troubleshooting issues via phone, providing education on the platform, and serving as a resource to ensure customer satisfaction. This involves identifying root causes of problems and working with product teams for platform improvement.
The Strategic Communications Manager will lead and execute cross-functional communications initiatives, manage events, and oversee company messaging to enhance Grow Therapy's brand perception. Responsibilities include developing campaigns, maintaining media relationships, and producing external communications such as press releases and speeches.
As a Senior Product Manager for the Billing Platform, you will own the product roadmap, analyze billing model gaps, drive improvements in billing data, and collaborate with engineering and revenue cycle teams to enhance user experience and meet operational goals.
As a Technical Expert, you'll drive customer product issues from discovery to resolution. Collaborating with Product and Support teams, you'll triage internal tickets, resolve issues, identify bugs, and enhance customer experiences by sharing insights and creating documentation to empower support staff. You'll develop deep technical expertise in the Grow platform to contribute effectively to product improvement and customer satisfaction.
As the VP of Engineering at Grow Therapy, you will lead a growing team of 100+ engineers, driving technical strategy and overseeing the development of the therapist platform and client search experience, while fostering an inclusive culture and mentoring team members.
As a Payor Partnership Support Specialist, you will provide exceptional customer support to clinicians and clients through live calls, chats, and emails. You will collaborate with other teams to resolve issues and work with the RCM and Engineering teams to address bugs and billing problems, all while ensuring the best experience for our payor partners.
The Delegated Credentialing Specialist will ensure providers are in-network with major health plans by reviewing provider files, participating in Credentialing Committee meetings, managing audit files, and ensuring compliance with regulations. The role requires strong communication and attention to detail, along with familiarity with credentialing processes and willingness to learn new software tools.
The RCM Strategy and Operations Manager will lead a team to improve the revenue cycle management for mental healthcare by optimizing processes, collaborating cross-functionally, and leveraging data analytics to drive performance improvements and enhance collections.
As a Security Risk PM, you will develop and implement risk management processes, conduct risk assessments, oversee third-party security reviews, and ensure compliance with healthcare security standards. You will work collaboratively across various teams to manage security risks and prepare for audits.
As an Engineering Manager at Grow Therapy, you'll lead a team of engineers to enhance care quality and payment experiences. Your role includes mentorship, team growth, project management, and collaboration with product and tech leads to define project roadmaps and ensure team health.
You will lead end-to-end user research using qualitative and quantitative methods, working closely with product managers, designers, engineers, and data analysts. Your work will involve designing studies, analyzing data, documenting findings, and driving strategic insights for product and design decisions.
The Senior/Staff Sales Engineer will serve as a trusted advisor for health plans and systems, running product demonstrations, assessing partner opportunities, and mustering technical expertise to address advanced product inquiries. They will also coordinate implementation activities and maintain point-of-contact status with partners.
As a Senior Engineering Manager for the Platform Team, you'll oversee the design and evolution of infrastructure and CI/CD services, mentor engineers, collaborate cross-functionally, and develop a long-term platform roadmap to ensure reliability and scalability.
As a Senior Product Manager at Grow Therapy, you will own the product roadmap for provider onboarding, leveraging research to enhance user experiences while collaborating with engineering and operations teams. Your role involves driving improvements and defining best practices in product management.
The Revenue Cycle Management Lead will oversee a team of 5-7 specialists, responsible for improving operational performance through various functions in the Revenue Cycle, such as insurance eligibility and claim billing. This role includes strategizing performance gains, conducting root cause analysis, designing team structure, and leading special projects to enhance process efficiency.
As a Senior/Staff ML Engineer, you will design and deploy scalable search algorithms, collaborate with data scientists, implement machine learning models, maintain data infrastructure, and perform A/B testing to improve the matching experience for clients and providers on the Grow Therapy platform.
The Partnerships Business Development Associate will research and engage potential partners, develop relationships for client referrals, contribute to partnership strategies, collaborate across teams, and analyze new partnership opportunities to enhance Grow Therapy's mission.
The Director of Payor Success will lead Grow Therapy's initiatives with payor partners, enhancing relationships and driving growth. This role includes overseeing value-based care agreements, collaborating across departments, and building a team culture, reporting to senior leadership to ensure organizational goals are met.