Feed Integrations Specialist

Garner is seeking a diligent and detail-oriented Specialist to join our Feed Integrations team. The Feed Integrations team is responsible for implementing and maintaining the eligibility and claims data feeds that power Garner’s product.

This role is crucial for ensuring smooth and efficient feed operations. You will handle operational workflows that support the success of the Feed Integrations team. Using Garner’s internal tools and other software (e.g., Excel), you will research and validate data, fetch and load files, and create file configurations. You’ll also develop expertise in feed operations and healthcare data.

• Support key operational workflows, ensuring workflows meet SLA and quality standards
• Use Excel and internal tools to validate data file quality and identify and resolve data discrepancies
• Create, debug, and maintain feed configurations to ensure accurate loading of claims and eligibility files
• Fetch and load claims and eligibility data files
• Research questions related to feed data and respond to inquiries from internal stakeholders (e.g., account managers)
• Provide feedback and reports about file quality to other members of the Feed Integrations team and internal stakeholders (e.g., account management)

• A bachelor’s degree, ideally in a major that required quantitative analysis
• Experience with Excel, understanding data reports, and reviewing data files
• Strong analytical and problem-solving skills
• Ability to follow workflows, maintain clear documentation, and communicate effectively in writing, including writing reports and providing feedback via email
• Comfort working in an operations environment with clear SLAs, quality assurance programs, and metrics-based management, and the ability to work collaboratively in a team setting
• A high level of detail- and process-orientation, digital organization, and resourcefulness
• A desire to work in a rapidly evolving startup environment; comfortable with some ambiguity
• A desire to be a part of our mission to improve the U.S. healthcare system

• Mission First: Our mission is to transform our healthcare system, delivering high quality and affordable care to all. Everything else is secondary.
• Expect Extraordinary: Our mission is audacious, so we will only succeed by producing exceptional results. We continually push ourselves and each other to new heights and beyond our comfort zones.
• Courageous Communication: Transparency and candor are imperative to realizing our potential as an organization and as individuals—even when uncomfortable. Many companies talk about these values. We live them. 
• Supportive community: We know that people do their best work and learn the most when they feel genuinely supported and cared for. It’s also more fun that way.