Search the 32 jobs at Garner Health

The Customer Service Representative is responsible for assisting Garner members through phone, chat, and email, helping them understand healthcare benefits and find suitable providers. This role includes managing inquiries, suggesting process improvements, and maintaining knowledge of health insurance. The representative will also relay feedback to leadership to enhance the service.

The Bilingual Customer Service Representative will support Garner members through live chat and email, guiding them on benefit usage, assisting in claims, and improving member experience by relaying feedback. The role requires fluency in Spanish and English, along with experience in customer service and a passion for helping others in a healthcare context.

The Vice President of Data Intelligence Engineering will drive the execution of quarterly deliverables and long-term strategies while developing a world-class data platform. Responsibilities include ensuring data privacy and security, mentoring engineering teams, and collaborating with cross-functional teams to align strategies with company objectives.

The People Partner will develop and manage key people processes, provide coaching to leadership, administer employee benefits programs, and lead People technology initiatives, while fostering a connected hybrid workforce. This role requires a strong analytical mindset and project management skills to effectively drive people initiatives in a high-growth environment.

The Data Engineering Manager will lead the development of core data pipelines, mentor junior engineers, collaborate across disciplines, and ensure user privacy. Responsibilities include task planning, recruitment, and maintaining technical accuracy in the team's work.

The Business Development Representative will lead initial outreach to targeted accounts, generate qualified meetings, work with sales teams to develop strategies, conduct discovery conversations, and manage activities using Salesforce, contributing to the overall revenue goals of the company.

The Engineering Manager will lead the backend team, focusing on the development of mission-critical systems. Responsibilities include mentoring engineers, driving new features, ensuring quality and speed of delivery, collaborating across disciplines, and protecting user privacy and security.

The Engineering Manager will lead member-facing development teams, ensuring high-quality user-centric applications while mentoring engineers, managing stakeholder relationships, and aligning engineering efforts with business goals in a fast-paced environment.

The Revenue Operations Manager will partner with Sales and Account Management to enhance growth strategy and optimize commercial processes. Responsibilities include managing workflows, conducting data analysis, tracking performance metrics, and collaborating with teams to meet strategic objectives.

The People Operations Manager will develop and manage key people programs, utilizing data to analyze organizational health and driving initiatives in performance management, talent development, and employee experience. The role requires a detail-oriented program owner capable of improving employee experience through innovative practices in a hybrid workforce.

The Senior Integration Engineer will automate inter-departmental workflows, enhance customer success tools like Zendesk, and develop integrations to improve operational efficiency in a compliance-focused environment. This role requires collaboration with teams to identify process automation opportunities that align with business objectives.

The Strategic Account Executive at Garner is responsible for retaining and upselling small and mid-market employer clients, collaborating with account managers to enhance client experiences, and driving improved Net Revenue Retention. This role demands expertise in health plan design and benefits, along with strategic problem-solving skills to deliver value to clients.

The Account Executive will manage sales responsibilities within the fully and self-insured market, focusing on the 50-500 life segment. The role will involve expanding broker partnerships, developing sales tracking processes, and presenting value propositions to external stakeholders.

The Customer Service Operations Supervisor will lead a team in providing high-quality support to members. Responsibilities include managing team performance, ensuring adherence to key metrics, coaching associates, and cultivating growth among team members while addressing complex member issues and improving service delivery.

The Strategic Accounts Director is responsible for retaining and upselling major employer clients, ensuring excellent client experiences, and driving performance and cost effectiveness. The role involves collaboration with account managers and various teams to deliver value, monitor client health, and achieve revenue retention and growth targets, alongside a focus on problem-solving and strategic insights.

The Director of FP&A will lead and optimize the strategic finance team, collaborate with leadership on business decisions, operate financial forecasting tools, manage the financial planning and budgeting lifecycle, and enhance reporting accuracy. This role is critical in driving the company’s financial trajectory and fostering a high-performance team.

The Senior Data Engineer is responsible for building and optimizing data pipelines, defining reusable datasets, creating a data validation framework, and ensuring user privacy. This role requires expertise in data engineering principles and experience with modern data technologies.

Seeking a Senior Data Analyst to support commercial teams with building scalable data tools, executing analyses, and creating data-driven stories showcasing value to clients. Responsibilities include detailed claims analytics, data-driven storytelling, business intelligence development, and cross-functional collaboration. Ideal candidate has 3+ years of experience, proficiency in SQL and Python, strong communication skills, ability to manage stakeholders, and a commercial orientation.

As Vice President of Employer Sales, you will lead a team of Regional Directors and Account Executives in the South Region, developing sales strategies, driving revenue growth, and ensuring team success while fostering collaboration and accountability.

As a Senior Product Manager at Garner, you will shape the eligibility ecosystem, drive new feature development, and define success metrics. You will collaborate with various stakeholders to build and manage member eligibility and reimbursement tools, ensuring a user-centric approach while focusing on long-term strategy.