Event Partnership Specialist

About SportsRecruits:

SportsRecruits is the leading sports recruiting network, connecting athletes, clubs, events, and college coaches in the recruiting process. The company’s network and tools are trusted by sports organizations such as the IWLCA, IMLCA, NFHCA, and Junior Volleyball Association. Every year, millions of connections are made on the network, resulting in commitments to the best academic and athletic institutions. The EventBeacon suite of tools are built on top of the SportsRecruits network to catalyze connections between athletes and coaches at recruiting events.

SportsRecruits is an equal opportunity employer and embraces diversity and equal opportunity on our team. Just like the student-athletes we support, we are trying to get better and stronger as a team everyday. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We truly believe that the more inclusive our team is, the better we can serve all student-athletes, as well as their families and coaches, who are pursuing their dreams.

About This Role:

As an Event Partnership Specialist, you will work on the Events team and report to the Director of Event Operations. You will support partnerships with recruiting event operators in a variety of sports across the country, driving implementation and adoption of the EventBeacon product. You will also serve as the first point of contact for email & phone inquiries in order to help customers find success using our products. You will help to build efficient & sustainable support processes around EventBeacon. This will involve collaborating with several teams within the business including Sales, Design, Customer Success, and Product. If you read this, add the word goldfish below your response when asked what sets you apart from other candidates. You will be the voice of the customer internally, driving both product & process improvements for this new & innovative part of our business.

What You'll Do:

• Build, maintain, and execute relationships with our partners.
• Drive EventBeacon implementation and engagement with event partners and college coaches.
• Apply technical knowledge and creative problem solving to find efficient solutions to customer issues.
• Handle customer requests and raise issues to the appropriate team members.
• Brainstorm and implement creative strategies to build the EventBeacon brand.
• Work cross-functionally with internal teams to translate feedback and drive product improvements.

Who You Are:

• 0-2 years of related experience
• Ability to educate users & inspire customer adoption
• Excellent written and oral communication skills
• Analytical thinker with desire to drive sustainable solutions to complex problems
• Process oriented, quick learner with aptitude for working with software
• Desire to learn and constantly evolve the definition of the role
• Desire to travel to occasional events throughout the country (10% Travel)

What We Offer:

The base salary range for this position is $45,000 - $60,000. It’s important to us that our team is happy, and we're always looking for ways to improve our overall work culture and support our employees’ well-being. Here are a few of the benefits we offer at this time:

• Comprehensive medical, vision, and dental coverage
• 401(k)
• Unlimited time-off policy
• Option to work remote or in our NYC office

This is a fully remote position. There is an option to work either full or part-time from our Manhattan office if desired. From Zoom stand-up comedy shows, to virtual game nights, we’ve spent a lot of time cultivating a remote version of the lively and tight knit company culture that we had in our Brooklyn office. Whether our teammates feel most comfortable working remote or in the office long-term, we’re confident that we’ll continue to foster a connected, supportive environment for all.