At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.
We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, J.P. Morgan Chase, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.
We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, William K Warren Foundation, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.
Reporting to the Senior Manager of IT Systems Engineering and partnering closely with internal teams such as Finance, People, and Sales, the Staff Business Systems Architect will lead the strategic design, development, and oversight of Spring Health's enterprise integration architecture. This role combines project and stakeholder management with technical leadership, driving system integrations and process automation to improve business functions and operational efficiencies across departments. The Architect will oversee system integrations (including Salesforce, backend systems, and middleware solutions), ensuring scalability, security, and alignment with long-term business goals.
What you’ll be doing:
- Lead the design and management of enterprise-wide integration architecture, ensuring platforms like Salesforce, backend systems, and third-party tools are fully integrated and scalable to support business growth.
- Own the architecture for Order-to-Cash (OTC) while also driving broader integrations across multiple systems, ensuring seamless data flow and operational efficiency across the organization.
- Drive enterprise-wide automation initiatives, streamlining processes and reducing manual workflows to increase operational efficiency and improve agility.
- Provide architectural leadership, making strategic decisions on integration models (point-to-point, bus, hybrid) to align with business objectives and ensure future scalability.
- Oversee backend system integrations and middleware solutions, ensuring data consistency, operational efficiency, and a unified data architecture.
- Manage relationships with vendors and contractors, ensuring their work aligns with technical standards and business goals while negotiating contracts to meet strategic objectives.
- Establish and enforce SDLC and change management processes, ensuring that all system updates are compliant, fully documented, and align with both technical and business requirements.
- Regularly review integration flows to maintain data integrity and ensure compliance with business rules and regulatory standards, including HIPAA, GDPR, SOC II, HITRUST,Collaborate closely with internal teams such as Finance, People, and Sales to implement system improvements, drive process automation, and support cross-departmental integrations.
- Shape the long-term integration strategy for Spring Health, ensuring the architecture evolves with the company's growth and technological advancements.
What success looks like in this role:
- Seamlessly deliver system integrations and automations that reduce manual processes by at least 20% and enhance cross-departmental collaboration.
- Systems using integrations, such as billing, invoicing, and reporting, are able to do so with near 100% accuracy.
- Successfully manage large-scale integration projects that align with Spring Health’s business objectives, ensuring they are secure, scalable, and compliant with regulations.
- Strong relationships with internal teams (Finance, Sales, Engineering) to ensure integrations and automations align with business goals and are adopted effectively.
- Completion of integration projects within expected timelines and budgets, meeting all technical requirements while satisfying business stakeholders.
- Establish robust governance over system enhancements, improving operational efficiency while maintaining compliance with security and privacy regulations.
- Proactively build strong relationships with internal stakeholders, ensuring their business systems are continuously optimized for both performance and compliance.
- Implement a long-term integration strategy that supports scalability and aligns with Spring Health’s future technological needs.
What we expect from you:
- 7+ years of experience in integration architecture, with expertise in Salesforce and backend system integrations as well as knowledge of various integration strategies (e.g., point-to-point, bus, hybrid).
- Proven experience leading cross-platform integration efforts, including the Order-to-Cash (OTC) process, while overseeing broader enterprise-level integrations.
- Strong understanding of SDLC, change management, and compliance frameworks (SOX-404, HIPAA, GDPR, SOC II).
- Ability to analyze business requirements, design and configure recommended solutions, and communicate technical solutions to a range of stakeholders.
- Ability to collaborate effectively across multiple departments, including Finance, Sales, People, and Engineering, to drive both specific and enterprise-wide process automation.
- Willingness to “roll up the sleeves” and be hands on with technical designs and implementations as needed.
- Excellent verbal and written communication skills.
- Familiarity with enterprise-grade systems (e.g., Okta, Salesforce, Zendesk) and cloud platforms like AWS or Azure.
- Experience with middleware and low/no-code platforms (e.g., Okta Workflows, Zapier) for system integrations and workflow automations.
The target base salary range for this position is $200,800-$245,000, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.
Benefits provided by Spring Health:
Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. All benefits are subject to individual plan requirements and eligibility criteria.
- Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans are also available.
- Employer sponsored 401(k) match of up to 2%
- A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
- Generous paid time off, 10 sick days, 12 paid holidays throughout the year, and a 1 month sabbatical leave granted at your 4 year anniversary
- We offer parental leave up to 18 weeks, depending on your eligibility including tenure and medical situation.
- Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
- Access to Wellhub, an on-demand virtual benefit that provides wellbeing coaching, and budget management.
- Up to $1,000 Professional Development Reimbursement a year.
- $200 per year donation matching to support your favorite causes.
Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace
To ensure intentional and equitable hiring practices, we use a balanced candidate slate in our interviews. This approach guarantees that our pool of qualified candidates includes individuals who are underrepresented in our organization at all levels. This is a key performance indicator (KPI) for our recruiting and hiring teams, reported quarterly to maintain accountability.
Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health: Our Values
Our privacy policy: https://springhealth.com/privacy-policy/
Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.
What the Team is Saying
What We Do
Life is stressful enough; finding, scheduling, and accessing diverse and quality mental healthcare shouldn't be. Spring Health equips employers and health insurers across the globe to make mental health accessible and achievable.
We use clinically validated AI technology, called Precision Mental Healthcare, to deliver optimal care — from meditation, coaching, therapy, medication, or a combination of all four — to our members. This technology isn't just for our members, but also for our more than 10,000 Providers to be empowered with data and insights to help members get the care they need faster.
Founded eight years ago to address the urgent global mental health crisis, Spring Health’s grown to cover more than 10 million lives through 450 employers, strategic payer relationships, and 27,000 groups that access the Spring Health through a channel partner.
We support employees at global brands like Microsoft, Target, J.P. Morgan Chase and Delta Airlines to deliver best-in-class outcomes for employees and a net positive ROI for employers. Last year, the company became the first and only company in its category to earn external validation of net savings for customers.
Why Work With Us
Our team is dedicated to revolutionizing mental healthcare. We stand by our values and are advocates for our members and team members. Together, we're building solutions with an intensity and focus that has been needed for decades. If you're a builder, come build the future of mental health with us.
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Spring Health Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
At Spring Health, 60% of our team members work remotely. If you're in NYC, you have the opportunity to work in the office, but it's not required.
