Spring Health
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The Staff Software Engineer will enhance Spring Health's front end architecture and code quality, execute high impact projects, lead refactoring and development efforts, and provide technical oversight across the organization, all while fostering collaborative relationships between engineering and other functions.
The Staff Software Engineer will lead the integration of emerging AI technologies into Spring Health's member experience, develop proprietary tools, ensure high-quality engineering output, and provide technical direction. The role involves collaboration with a team and cross-functional partners to enhance and innovate the user experience while managing technical debt.
The Senior Software Engineer will integrate emerging AI technologies into member experiences, build developer tools, and contribute to the engineering team's success by ensuring high quality output and fostering collaborative relationships across functions. The role requires strong technical leadership and innovation in software development.
The CX Tooling Engineer will enhance operational efficiency by developing custom solutions within Zendesk and Talkdesk. Responsibilities include optimizing workflows, collaborating with cross-functional teams for tooling enhancements, using data insights for innovation, and managing multiple project requests.
The Director of Product Operations at Spring Health will oversee planning, performance management, and cross-team collaboration within the Product organization. Responsibilities include implementing product management tools, developing KPIs, managing a team, and facilitating effective communication across departments to align product priorities and company goals.
The Senior Product Manager will drive member conversion at Spring Health by collaborating with cross-functional teams to enhance the member experience. Responsibilities include identifying optimizations for member engagement, conducting market analysis, and using data to inform product decisions. Success is measured by member conversion rates and customer satisfaction metrics.
The Senior Clinical Manager will lead and mentor a team of clinical managers to provide high-quality mental health services to corporate clients. Responsibilities include interviewing and training staff, monitoring service delivery, developing training opportunities, and collaborating with operations for effective program development and communication.
As a Quality & Training Manager at SpringWorks, you'll oversee quality service delivery by training new hires, identifying and addressing training needs, developing quality assurance programs, and reporting on performance trends. You'll work closely with the clinical operations team to ensure that clinicians meet high-quality standards throughout their roles.
The Federal Sales Director will develop and implement sales strategies to promote mental health services to federal entities, establish relationships with government stakeholders, attend industry events, oversee the sales process from prospecting to closing, and conduct market research to inform strategies and performance.
The Senior Manager, LOA Program at Spring Health will lead the creation and growth of a Leave of Absence product. Responsibilities include driving program success, managing resources and timelines, tracking KPIs, and collaborating with various departments to ensure effective program delivery.
The Lead Product Marketing Manager will shape messaging and positioning for Spring Health's member experience. Responsibilities include developing messaging frameworks, leading market strategy and research, managing go-to-market initiatives, and collaborating with cross-functional teams to communicate the value of the product to various stakeholders.
The Senior Data Analyst in Finance will partner with the finance team to build and enhance reporting infrastructure, ensuring accurate company-wide metrics. The role involves collaboration with analytics and data teams to integrate data, create dashboards, and provide documentation/support to ensure effective data usage across teams.
The Associate General Counsel will ensure compliance with US privacy and data protection laws, provide legal guidance across the company, manage HIPAA compliance, develop policies, conduct assessments, and work with cross-functional teams on data privacy and security issues.
The Senior Manager, Analytics - Product & Revenue leads the business intelligence team, collaborating with billing and data engineering to enhance revenue collection and streamline billing processes. Responsibilities include managing a team of analysts, developing data infrastructure, and building analytical tools to improve operational efficiency, thus enabling better insights into revenue cycles.
As the Director, People Business Partner, you'll align people strategies with business goals, influence leaders on organizational challenges, coach executives, and lead initiatives for talent development, cultural transformation, and employee well-being. You'll also utilize HR metrics to drive decisions and support major company transformations.
As a Strategic Account Manager, you will build and nurture relationships with key customers, manage the customer lifecycle, identify upsell opportunities, and drive revenue growth. You'll collaborate cross-functionally to enhance customer satisfaction and utilize data to optimize strategies and results.
The Senior Director of Strategic Customer Programs will lead initiatives to enhance customer engagement and satisfaction at Spring Health. Responsibilities include managing customer programs, collaborating with marketing, and serving as a strategic advisor to the VP of Customer Success to drive customer retention and organizational growth. This role is essential for building strong customer relationships and ensuring value delivery.
The Senior Director of Account Management will lead the Account Management team to drive revenue growth by enhancing relationships with existing enterprise customers, executing strategic plans for upselling, and ensuring customer satisfaction while mentoring their team to achieve high performance.
Develop and maintain core data models in dbt, ensuring consistency across business metrics. Collaborate with finance and data analysts, provide documentation for data access, drive data quality initiatives, and regularly audit data models for integrity.
The Clinical Sales Director at Spring Health is responsible for managing a book of business of clients and prospects, developing custom mental health strategies, supporting clinical program improvements, and representing Spring in market-facing events. The role requires expertise in mental health, benefit programs, and healthcare regulations.
