Engineer - Endpoint Management

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
The Endpoint Management Engineer provides support, implementation, and design services for Microsoft Systems Center Configuration Manager (SCCM/MECM), Intune, and other enterprise management tools on devices including user workstations (both Windows and macOS), mobile devices and Windows Servers.
Responsibilities

• Resolves and appropriately completes assigned cases and change requests and acts as an escalation for support issues.
• Applies new solutions through research and collaboration with team and determines course of action for new application initiatives.
• Implements new software solutions as required by the business. The core infrastructure technology duties include enterprise Microsoft Systems Center Configuration Manager and Microsoft Intune architecture creation and management, and top-level support for enterprise-wide initiatives.
• Research, analyze, define, propose, design, document, and implement solutions to achieve business objectives.
  #LI-GW1

Qualifications

• Bachelor's degree in IT Security, Cybersecurity, Computer Science or equivalent work experience.
• Must have a minimum of five years of technical experience with Microsoft Systems Center Configuration Manager (SCCM/MECM).
• Expert knowledge in the following areas: Microsoft Systems Center Configuration Manager (SCCM/MECM); Microsoft Intune; Mobile Device Management (e.g. Intune/MobileIron/AirWatch/Jamf Pro); Group Policy Objects (GPO); Windows 10, Windows 11, Windows Server, macOS
• Attribute and object level knowledge of Active Directory.
• Background in Windows Desktop Deployments and Management
• Background in Modern Device Management
• Experience with packaging and deploying applications through SCCM and Intune
• Windows OS security patch management
• Escalate problems to management and/or vendors in a timely fashion.
• Develop techniques and implement resolution of problems based on root cause analysis.
• Follow established Change Control procedures to document all production changes, and to limit unexpected interruptions to the production environment.
• Expertise in Microsoft Active Directory, Windows PowerShell, macOS, VDI
• Knowledge and understanding of general ITIL concepts
• Agile project team experience is required
• Technical writing capabilities

At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $77,112.00 - $126,684.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
Long Island
New York CIty