Description and Requirements
How You'll Help Us Build a Confident Future (Key Responsibilities)
• Partner with both external compensation and sales compensation strategy teams on new product offerings, new annual compensation plans with appropriate operational readiness plans.
• Oversee incentive compensation is paid on time and with quality to our MetLife Sales Force and RIS sales representatives .
• Collaborate closely with the agile team to support compensation initiatives for new products and new compensation plans.
• Lead continuous improvement and simplification by collaborating with key internal partners, GOSC and other SCA teams to increase efficiency and effectiveness.
• Oversea the QA process with the GOSC team performing QA process both stateside and in India.
• Oversee risk reduction and management across SCA organization.
• Manage capacity model to ensure that overall SCA organization is staffed appropriately.
• Lead the monthly metrics review across entire organization to ensure metrics are provided accurately and prompt.
• Continue to build out metrics and reporting at team level to hold management team accountable.
• Ensure all SCA teams have documented procedures and processes that are followed to reduce risk.
• Partners with other operational areas to build strong working relations and improve workflow and organizational issues.
• Manage SCA salesforce process collaborating closely with Agile team and managing enhancements to the system and providing operational readiness to team.
• Oversee providing monthly and quarterly updates on status of initiatives and sharing impact to the associates and leadership.
• Develop management team by providing real time feedback and new ways to do day to day work.
• Perform other duties as assigned.
What You Need to Succeed (Required Qualifications)
- Knowledge of the Group administrative platforms including and not limited to implementation, billing, and service systems (GroupFacs, CDF, MetFacs2, CBS, SBS)
- Expert knowledge of brokers and compensation plans and programs.
- 10+ years of previous broker industry experience, 5+ years previous people management experience
- Bachelor's degree in related field.
- Ability to develop strategies with key partners.
- Competencies: Analytical, Interpersonal skills, verbal and written communication skills, and makes sound business decisions.
- Strong ability to coach, mentor, and develop people.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies", Fortune World's 25 Best Workplaces™ for 2024, as well as the 2024 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
What the Team is Saying
.png)
.png)
What We Do
Named one of Fortune’s “World’s Most Admired Companies,” MetLife is leading the global transformation of an industry we’ve defined for more than 150 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife’s building a workforce of diverse and empowered voices that all belong. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.
Why Work With Us
At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.
Gallery
.png)
.png)
.png)
.png)
.png)
MetLife Teams
MetLife Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together
