Director of Product Design

Posted Yesterday
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Remote
Senior level
Healthtech • Social Impact • Software
We’re transforming mental healthcare accessibility by helping therapists launch tech-driven, in-network practices.
The Role
The Director of Product Design at Grow Therapy will create a product design roadmap, manage a team of designers, and enhance user experiences for patients and therapists. Responsibilities include conducting user research, establishing design practices, and collaborating with cross-functional teams to improve healthcare outcomes.
Summary Generated by Built In

About us: 

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.

About The Role:

We are looking for a seasoned Design Director to come in and build out the Product Design roadmap for Grow Therapy, manage a team of existing designers, and continue to grow and scale the organization. 

What you’ll do:

  • Drive and execute the vision for Grow Therapy’s user and provider experiences in partnership with cross functional leaders across product, engineering, branding, and more.
  • Lead, develop, and inspire a team of product designers to create exceptional product designs that not only meet business objectives but also improve patient and therapist outcomes and experiences
  • Establish the design practices, processes, and principles to consistently deliver a world class experiences to Grow Therapy’s users and providers
  • Build out and evolve the cross-functional process of continuous discovery, user research, and usability testing
  • Conduct research and analysis to understand patient and provider needs and preferences, and use insights to inform product design decisions that improve healthcare outcomes.
  • Influence and evangelize a great design culture as well as a highly collaborative environment throughout the organization
  • Stay up-to-date with emerging design trends, tools, and technologies and make recommendations for incorporating them into the design process to ensure we continue to innovate and stay ahead of the curve.


You’ll Be a Good Fit If:

  • 10+ years of experience designing exceptional, engaging, and user-centered web experiences for both consumers and internal teams with a successful track record of impacting business deliverables
  • 5+ years of management experience, including experience leading design and user research teams within a cross functional organization
  • A product design portfolio that demonstrates a user-centered design approach, exceptional problem-solving skills, and a deep understanding of mobile and web design best practices.
  • Strong communication skills, you are able to speak fluently to product managers, designers, engineers, senior leadership and other key partners
  • You are a leader with extensive experience mentoring, coaching, and teaching the craft of design to your team. You have experience building and growing a team while maintaining a great culture and are willing and able to be hands on as needed
  • Experience creating strategic & scalable design processes and systems in a fast-paced environment
  • Comfortable working in spaces with significant ambiguity, leading product discovery, and taking new products to market
  • Track record of effectively aligning engineering practices with organizational strategy to deliver business results
  • Substantial experience working across the end-to-end design process, with a particular strength in turning user research into thoughtful UX

The salary range for this position is $220,000- 260,000.

 

Please upload your resume in a PDF format.

 

Benefits

  • The chance to drive impact within the mental healthcare landscape from day one
  • Comprehensive health insurance plans, including dental and vision
  • Our dedication to mental health guides our culture. Wellness benefits include (but are not limited to):
    • Flexible working hours and location (remote OR in-office, your choice!)
    • Flexible Time Off 
    • Company-wide winter break 
    • Mental health mornings (2 hours each week)
    • Team meditation
    • Wellness Stipend
    • In-office lunch and biweekly remote lunch on us! 
  • Continuous learning opportunities 
  • Competitive salary 
  • The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities 

#LI-REMOTE

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

What the Team is Saying

Sami
Sasha
Caroline
Lydia
Chris
The Company
New York, NY
280 Employees
Hybrid Workplace
Year Founded: 2023

What We Do

We believe that therapy is an essential part of becoming the best versions of ourselves. No matter who you are or where you are starting, it’s more than support through challenge - it’s the foundation to grow, heal and lead lives that are more resilient, empathic, hopeful and powerful.

Everyone should have the opportunity to receive personalized therapy, and therapists should be able to serve the communities they care about most, not just the 10% of people who can afford to pay out of pocket.

Our mission is to help people get quality mental health care, by supporting the therapists who are looking to serve them.

Grow Therapy empowers independent therapists to launch and grow thriving in-network private practices by enabling them to tap into large scale credentialing, referrals, administrative and community support enabled by our passionate team/products. When therapists no longer have the hassle of mundane admin tasks like billing and insurance claims or the limitations of out-of-pocket-only payment options, they can provide care to the communities who need it most!

To achieve our lofty ambitions, we’re building an ambitious team of entrepreneurs and mission-driven go-getters. Our founders come from Harvard Medical School, Stripe, and Blackstone, and bring Grow’s mission to life from the inside-out, promoting holistic wellness for all team members. We balance our determination with a culture that champions well-being, from unlimited PTO and a Winter Break to Mental Health Mornings and learning and wellness stipends.

Grow is backed by top VCs and angel investors, including leaders from SignalFire, Village Global, Airbnb, Nurx, PatientPing, and Blackstone. We have a long way to go to maximize our impact, but if we do our job well, in the coming years we will make a difference in countless lives. We hope you’ll join us!

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Grow Therapy Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
New York, NY

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