Our Mission
Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.
We’re 17 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.
Your impact on our mission:
Zocdoc’s most important asset is our people. As a Senior Director, Enterprise Sales - New Business, you’ll own the strategy and execution needed to drive revenue and achieve other commercial objectives with large healthcare organizations as they partner with Zocdoc. You will lead a team of individuals from diverse backgrounds, including managers and senior-level salespeople. You will establish best practices, optimize existing processes, and introduce innovative workflows to advance the team and amplify Zocdoc’s impact. Additionally, you will provide leadership with visibility into how this team aligns with key company goals, track performance against those goals both strategically and tactically, and forecast commercial outcomes.
You’ll enjoy this role if you are…
- Personally motivated by coaching and developing senior-level salespeople with clear metrics and targets
- Passionate about driving strategy to match the evolving needs of the business
- Skilled at leveraging data to create actionable insights and solve complex problems
- A leader who builds a high-performance culture by establishing trust with your team
Your day-to-day includes…
- Developing strategies to drive commercial results with large healthcare providers
- Leading and developing top talent to build a high-performing team
- Creating a positive culture fueled by learning and development
- Delivering results while keeping team members motivated and holding them accountable
- Evolving and adapting strategy to changing business needs while maintaining buy-in and vision from the team
- Leveraging data to interpret complex, high-volume, and sometimes contradictory information to effectively solve problems
- Collaborating with internal stakeholders to identify areas for increased efficiency in current workflows
You’ll be successful in this role if you have…
- 8+ years of sales leadership experience with a proven track record in enterprise or complex B2B sales environments; healthcare sector experience preferred
- Demonstrated ability to lead multiple functions or sub-departments, driving cohesive strategies and consistently exceeding targets in complex commercial settings
- Expertise in long-term strategic planning, performance management, financial acumen, and organizational leadership
- Strong stakeholder management and collaboration skills, with a history of effectively influencing senior executives and cross-functional partners
- Excellent communication skills, with the ability to craft data-driven narratives and present compelling strategic cases to diverse audiences
- Superb communication skills, understanding that multiple mediums of communication are key to success
- Humility, believing in treating all people with dignity and respect, regardless of title or tenure
Benefits:
- Flexible, hybrid work environment
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Corporate wellness programs with Headspace and Peloton
- Sabbatical leave (for employees with 5+ years of service)
- Competitive parental leave
- Cell phone reimbursement
- Great Place to Work Certified
- Catered lunch everyday along with snacks
- Commuter Benefits
- Convenient Soho location
Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.
NYC Base Salary Range
$220,000—$280,000 USD
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
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What the Team is Saying
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What We Do
Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.
Why Work With Us
Zocdoc's forward-thinking approach prioritizes collaboration, agility, and continuous learning in service of our long-term vision. This has helped us drive significant innovation in a complex, slow-moving industry, and our talented team is looking for impact-minded individuals to join us as we continue to re-imagine the healthcare experience.
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Zocdoc Teams
Zocdoc Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our NYC office is accessible to all employees five days a week, though working in-office remains completely voluntary; everyone is invited but nobody is required to work in the office.
