Director of Clinical Compliance

OUR MISSION

Thyme Care is on a mission to ensure every cancer patient receives the highest-quality care. By collaborating across the cancer care community, we’re improving access, experience, and outcomes while lowering the total cost of care for everyone. 
Thyme Care partners with health plans, employers, and risk-bearing providers to assume accountability for enhanced care quality, improved health outcomes, and reduced total cost of care. Our approach combines a technology-enabled Care Team and seamless integration with providers, creating a hybrid collaborative care delivery model that guides and supports the entire patient journey. Thyme Care empowers over 400 oncologists nationwide through purpose-built tech, advanced data analytics, and virtual patient engagement, driving better care and outcomes in value-based arrangements. Thyme Care is a founding member of CancerX, and is backed by leading investors. To learn more about how Thyme Care is enabling the shift to value-based care in oncology, visit www.thymecare.com.

WHAT YOU’LL DO

The Director of Clinical Compliance will play a critical role in ensuring that our telemedicine and case management services adhere to all applicable federal and state laws & regulations, third-party payor contract requirements, and healthcare professional licensing requirements. In this role, you will: 

• Develop, implement, and oversee a compliance program that focuses on access to  data via health information exchange, scope of practice, mandated reporting, treatment relationship initiation, clinical supervision requirements, revenue cycle management, and collaborative practice agreements.
• Monitor for, audit, and investigate allegations of non-compliance. Then, implement corrective actions as necessary.
• Perform risk assessment of new or updated clinical service offerings.
• Create and enforce written policies, procedures and standards of conduct to clinical staff on compliance-related topics.
• Work closely with clinical, legal, and operational leadership to ensure our services meet and maintain the highest standards of regulatory compliance and patient safety.
• Identify and inform clinical, legal, and operational leadership teams of relevant changes in federal, state or local legislation & regulations as well as changes in industry standards which may impact operational or administrative processes.

WHAT YOU’VE DONE

• Bachelor’s degree in Nursing, Health Administration, or a related field. Master’s degree or Juris Doctor (JD) preferred.
• Experience in a telemedicine or virtual care setting.
• Healthcare compliance certification (CHC) preferred.
• At least three to five years of relevant compliance experience with in-depth knowledge of healthcare regulations, including HIPAA, TEFCA as well as state-specific telemedicine, scope of practice, supervision requirements, and collaborative practice agreement standards.
• At least three to five years of internal audit experience.
• Knowledge of applicable state regulatory requirements and Medicare regulations and contract requirements.
• Experience participating in regulatory audits. 
• Relevant experience working in a healthcare startup setting a plus. 

• the norm, not the exception. Where patients have access to a care navigator to guide them through their diagnosis, and trusted support all along the way.

  At Thyme Care, we share a passion for transforming the cancer care experience – not just for patients but also for their caregivers and loved ones, as well as those delivering and paying for their care. Today, Thyme Care is known predominantly as a cancer care navigation company enabling value-based cancer care; in the next few years, we will become a nationally recognized technology-driven and provider-centric care delivery model, reshaping the landscape of cancer care access, delivery, and experience. Our commitment runs deep—we're not satisfied with the status quo but determined to redefine it.

  To make this happen, we’re building a diverse team of problem solvers and critical thinkers to drive innovation and shape the future of healthcare. If you share our vision and want to be part of something truly meaningful, we want to hear from you. Together, we can revolutionize cancer care and make a difference that lasts a lifetime.

  YOUR ROLE

  The Director of Enterprise and Clinical Compliance is responsible for the successful operation of Thyme Care’s compliance program, including monitoring and auditing Thyme Care’s compliance with applicable state and federal regulatory, third-party payor contract and healthcare professional licensing requirements, investigating allegations of non-compliance, creating and enforcing written policies, procedures and standards of conduct and providing training to clinical and non-clinical staff on compliance-related topics.

  The Director of Enterprise and Clinical Compliance will identify and inform Thyme Care of relevant changes in federal, state or local regulations which may impact operational or administrative processes and work with cross-division teams to implement regulatory changes as needed.  In addition, the Director will serve as subject matter expert in the implementation and oversight of new clinical regulatory requirements and support revenue cycle management implementation.

  WHAT YOU’VE DONE

  • Bachelor’s degree in business or related field
  • Healthcare compliance certification preferred
  • At least three to five years of relevant compliance experience
  • At least three to five years of internal audit experience
  • Knowledge of applicable state regulatory requirements and Medicare regulations and contract requirements
  • Experience participating in regulatory audits 
  • Relevant experience working in a healthcare startup setting a plus 

  WHAT LEADS TO SUCCESS

  We believe these characteristics would lead to your success in the role:

  • People-first. Thyme Care’s mission and members matter to you, deeply. 

  • A bias to action. You like to get things done. You don’t need anyone to tell you when to do your work. Scope doesn’t matter, you’ll always find ways to contribute even if it’s “not your job.” In the same vein, no job is too small for you.

  • Effective listener and communicator. You are persuasive and articulate but always start by listening. You build rapport, trust, and great working relationships with colleagues.

  • Attention to detail.  You have excellent planning and organizational skills; meticulous detail is a must.

  • Process-driven.  You prioritize managing activities in a procedural way in order to deliver on Thyme Care’s strategy, meet our client needs and win us new clients.

  • Expertise.  Strong knowledge of and ability to research federal and state compliance laws and regulations, particularly fraud, waste and abuse.  Proficiency with auditing and monitoring processes and evaluation techniques.

  • People-focused. You are passionate about people and enjoy creating excellent partnerships across the team and ecosystem with peers and executives alike.

  • Comfort with ambiguity. You have a proven track record of success in building processes  from the ground up. 

   

OUR VALUES

At Thyme Care, our core values—Act with our members in mind, Move with purpose, and Seek diverse perspectives—guide us in everything we do. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don’t choose.

We are committed to promoting the health and well-being of all individuals. As a provider of cancer care navigation, we recognize that those with cancer constitute a vulnerable population at risk of contracting COVID-19.  As such, Thyme Care employees are expected to be fully vaccinated against COVID-19 as defined by the Centers for Disease Control and Prevention, subject to conflicting laws and exemptions based on medical or religious objections.

Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Thyme Care employees. In accordance with New York City law, the base salary for this role if filled within New York City is $175,000 - $230,000. The salary range could be lower or higher than this if the role is hired in another location. We also believe that your personal needs and preferences should be taken into consideration so we allow some choice between equity and cash.

We recognize a history of inequality in healthcare. We’re here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal opportunity employer.