Thyme Care
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The Administrative Assistant will manage inbound and outbound communications for members, provide administrative support, generate reports, and assist with scheduling and data entry while ensuring high-quality member interactions. This remote role demands empathy and effective communication skills, with a focus on patient care and coordination.
As a Complex Care Nurse Practitioner, you will manage cancer patients' cases, develop care plans, provide clinical oversight, conduct chart reviews, and collaborate with nursing teams during weekly case conferences to optimize care and prevent hospital admissions.
As the Director of Enrollment Operations, you will enhance the enrollment process for patients by designing effective operational processes, driving analytics and reporting, and collaborating with senior leadership to ensure efficient workflows. Your role is crucial for maintaining high quality in enrollment as the organization scales its impact on patient care.
As an Oncology Nurse - Transitions of Care, you will conduct clinical assessments, monitor health changes, coordinate care transitions, and educate patients about their oncology treatment. You'll support a culturally competent approach to care and assist with administrative projects while engaging with patients to ensure efficient care delivery.
As an Oncology Nurse Navigator at Thyme Care, you will provide clinical support and education to cancer patients and their families, coordinating care and addressing their needs throughout the oncology care continuum. Your role will involve conducting assessments, managing escalations, and collaborating with the healthcare team to enhance the patient experience during their cancer journey.
The Enrollment Specialist Team Lead will manage and coach a team of Enrollment Specialists, ensuring they achieve performance targets through meetings and training. The role includes managing HR tasks, planning patient outreach, improving workflows, and conducting direct outreach to enroll high-priority patients in cancer care programs. The position emphasizes building strong relationships with patients and thorough understanding of the care services provided.
The Bilingual Enrollment Specialist at Thyme Care engages with prospective cancer patients to educate them about services and facilitate enrollment in support programs. The role involves making 80-100 outbound calls daily, building relationships, obtaining consent, and ensuring member needs are prioritized.
As a Care Partner, you will support members with cancer by guiding them through their healthcare journey, helping to connect them with necessary resources. Your role involves outreach via various communication platforms to assess and meet their needs while building trusting relationships. You'll collaborate with healthcare providers and ensure compliance with care standards to enhance member experiences.
As an Enrollment Specialist, you will educate prospective members on the services provided by Thyme Care, encouraging them to enroll for free support throughout their cancer journey. Your responsibilities include making 80-100 outbound calls daily, understanding members' goals, and facilitating smooth enrollment processes while building trusting relationships.
As a Care Partner at Thyme Care, you will navigate and guide cancer patients and their families through their healthcare journey, providing support via various communication methods. You'll help members connect with essential resources and conduct assessments to understand their needs and goals for care.
As a Senior BI Engineer at Thyme Care, you will develop and maintain analytics foundations using Looker, collaborating with various teams to improve healthcare operations. Your role includes building data models, creating dashboards, and ensuring accurate reporting to support decision-making and enhance data fluency among internal customers.
As a Bilingual Administrative Assistant Team Lead, you will lead a team managing inbound communications and providing administrative support. Responsibilities include connecting members to their Care Team, managing escalations, mentoring staff, and overseeing team performance in a remote setup.
As an Enrollment Specialist, you'll engage with prospective members about Thyme Care's services, helping them to understand and enroll in the program. You'll make 80-100 outbound calls daily and build trusting relationships while ensuring member's needs are communicated to the care team.
As a Care Partner, you'll guide and support cancer patients through their care journey, managing communications via phone, text, video, and email. You'll connect members with healthcare resources, assist with appointment scheduling, and conduct assessments to align with their care needs and goals.
As a Clinical Informaticist at Thyme Care, you will oversee medical information management and develop clinical products and services to drive value-based care initiatives. Collaborate with various teams to improve clinical and data products. Lead external engagements and align with partners on program population criteria.
The Quality Assurance Coordinator reviews interactions between the Care Team and members, assessing them against quality standards. This role involves auditing calls, identifying quality trends, and supporting the Care Team with training resources to improve the member experience in cancer care.
The Manager of Revenue Cycle Management at Thyme Care oversees the complete revenue cycle process, ensuring compliance with regulations and standards. This role involves collaborating with vendors and internal teams to enhance processes, analyzing KPIs for operational excellence, and developing policies for best practices.
The Network Operations Manager at Thyme Care will support strategic operations within the Oncology Partners vertical, leveraging data to provide actionable insights and refining internal and external processes to ensure successful scaling by 2025. Responsibilities include stakeholder management, preparing communications, and identifying operational efficiencies.
As an Education and Enablement Coordinator at Thyme Care, you will facilitate training sessions and develop training content for the Care Team onboarding program. Your role includes reviewing trainees' interactions with members and providing coaching to ensure quality standards are met. You will identify training needs and help build effective onboarding programs, ensuring high-quality support for cancer patients and their caregivers.
The Senior Marketing Program Manager will lead the development and execution of member-focused marketing strategies, utilizing marketing automation tools to enhance member enrollment and engagement. Responsibilities include managing multi-channel campaigns, collaborating with cross-functional teams, and analyzing performance data to optimize initiatives in alignment with organizational goals.