About us:
Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.
We are looking for a Director of Credentialing Strategy and Operations to help us lead and expand our current Credentialing and Enrollment function. This function sits within our Insurance Operations department and is a major engine for our company's overall growth by ensuring the providers on our platform are enrolled with as many of our insurance partners as possible so they in turn can treat as many patients as possible. You’ll report directly to the VP of Operations which leads our overall operations function at Grow.
In this role you'll:
- Chart out a multi-quarter strategy for the team that acts as a roadmap to achieve our ambitious goals
- Deeply understand the operational processes and corresponding metrics we track to generate insights on the levers that can be pulled to improve operational performance
- Lead your direct reports and overall team to ensure high performance and engagement across the team
- Partner with other teams like Provider Experience, Revenue Cycle Management, Product & Engineering, Support and many more to execute against cross-functional initiatives and goals
- Understand the needs of your team and the company and coming up with an organizational strategy to map out what roles will be needed over time to meet the needs of our growing and increasingly complex business
- Transition our current credentialing platform to a formal credentialing software platform over the next few years
Salary range: $150,000 - $200,000 USD
You’ll Be a Good Fit If:
- You have experience in the Healthcare industry (on the provider side is a plus)
- You have a deep appreciation for and a track record of leveraging data to make informed decisions
- You have had the opportunity to build a team by bringing additional talent and developing new functions and capabilities
- You love understanding where process inefficiencies lie and can quickly see possible improvements to implement
- You know how to prioritize amongst a sea of competing priorities in order to achieve the biggest impact
If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume.
Benefits
- The chance to drive impact within the mental healthcare landscape from day one
- Comprehensive health insurance plans, including dental and vision
- Our dedication to mental health guides our culture. Wellness benefits include (but are not limited to):
- Flexible working hours and location (remote OR in-office, your choice!)
- Generous PTO
- Company-wide winter break
- Mental health mornings (2 hours each week)
- Team meditation
- Wellness Stipend
- In-office lunch and biweekly remote lunch on us!
- Continuous learning opportunities
- Competitive salary
- The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities
#LI-REMOTE
Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
What the Team is Saying
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What We Do
We believe that therapy is an essential part of becoming the best versions of ourselves. No matter who you are or where you are starting, it’s more than support through challenge - it’s the foundation to grow, heal and lead lives that are more resilient, empathic, hopeful and powerful.
Everyone should have the opportunity to receive personalized therapy, and therapists should be able to serve the communities they care about most, not just the 10% of people who can afford to pay out of pocket.
Our mission is to help people get quality mental health care, by supporting the therapists who are looking to serve them.
Grow Therapy empowers independent therapists to launch and grow thriving in-network private practices by enabling them to tap into large scale credentialing, referrals, administrative and community support enabled by our passionate team/products. When therapists no longer have the hassle of mundane admin tasks like billing and insurance claims or the limitations of out-of-pocket-only payment options, they can provide care to the communities who need it most!
To achieve our lofty ambitions, we’re building an ambitious team of entrepreneurs and mission-driven go-getters. Our founders come from Harvard Medical School, Stripe, and Blackstone, and bring Grow’s mission to life from the inside-out, promoting holistic wellness for all team members. We balance our determination with a culture that champions well-being, from unlimited PTO and a Winter Break to Mental Health Mornings and learning and wellness stipends.
Grow is backed by top VCs and angel investors, including leaders from SignalFire, Village Global, Airbnb, Nurx, PatientPing, and Blackstone. We have a long way to go to maximize our impact, but if we do our job well, in the coming years we will make a difference in countless lives. We hope you’ll join us!
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Grow Therapy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
