Deputy Chief of Staff, RIS

Posted 19 Days Ago
New York, NY
Hybrid
7+ Years Experience
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
At MetLife, we’re a purpose-driven company that helps our customers build a more confident future.
The Role
The Deputy Chief of Staff at MetLife will play a key leadership role in directing activities that support a variety of strategic initiatives for the Retirement & Income Solutions (RIS) business. Responsibilities include planning coordination, project management, communication drafting, meeting and event planning, and ad hoc special projects.
Summary Generated by Built In

Description and Requirements

This position performs chief-of-staff functions reporting to Vice President and Chief of Staff to Regional President of U.S. Business and MetLife Holdings and serves as a deputy chief of staff for the EVP of Retirement & Income Solutions (RIS). This position plays a key leadership role in directing activities that support a variety of strategic initiatives for the RIS business. Key responsibilities include planning coordination, project management of organizational initiatives, coordination and drafting of major communications/ presentations, meeting and event planning, and ad hoc special projects with high level of analytical skills required including those related to strategic initiatives for the organization.

In support of the Chief of Staff:

  • Serve as point person for RIS business within MetLife for cross-business and cross-company initiatives and strategic projects and work with businesses and partners in RIS to execute.
  • Create and oversee metrics dashboards encompassing key metrics from all business and functional areas at the appropriate level of detail; ensure regular updates and review for trends.
  • Align business initiatives to the US Business and MetLife Enterprise vision and strategy and ensure cohesion.
  • Partner with business and functional areas across the US Business to build strong working relations and improve workflow and organizational issues; maintain regular and on-going communications.
  • Develop senior management communications for use by the EVP of RIS at town halls, quarterly business reviews with CEO, earnings calls, US senior leadership team & MetLife executive leadership team meetings, and external events.
  • Plan and oversee the RIS sales support activities, including sales compensation planning and sales/business metrics development/reporting.
  • Plan, create content, and coordinate end-to-end logistics for RIS events (senior leadership team meetings, town halls, leadership/sales offsites).
  • Oversee employee engagement and internal communication strategies, ensuring strategic alignment, clear value propositions, and consistency.
  • Lead ad hoc initiatives as assigned or required.



  • Strategy consulting experience at top consulting firms; strongly preferred: strategy development, management consulting, strategic planning, M&A or related area.
  • Excellent problem-solving capabilities, including problem structuring, analysis, and ability to translate information into insights, actionable implications and recommendations.
  • Ability to learn fast and perform well under pressure with quick turnaround time.
  • Excellent presentation and communication skills
  • MBA/advanced degree is a plus.


At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers.
The salary range for applicants for this position is 123,800 to 165,000.

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!

Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" as well as the 2024 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
123,800 to 165,000
#BI-Hybrid

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The Company
New York, NY
43,000 Employees
Hybrid Workplace
Year Founded: 1868

What We Do

Named one of Fortune’s “World’s Most Admired Companies,” MetLife is leading the global transformation of an industry we’ve defined for more than 150 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond.  With operations in more than 40 markets and leading positions across the globe, MetLife’s building a workforce of diverse and empowered voices that all belong.  Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.

Why Work With Us

At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.

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Employees engage in a combination of remote and on-site work.

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