Customer Advocacy Marketing Manager

We are looking for a Customer Advocacy Marketing Manager to manage our customer reference database, CRM and integrations. You will collaborate with cross-functional teams (PR, Community and Sales) to leverage customer stories for various purposes (marketing collateral, sales references, speaking engagements). Reporting to the Customer Advocacy Marketing Lead, this role will be a strategic owner of monday.com's customer advocacy program to identify, coordinate and manage relevant customers for stories and testimonials.

Why monday.com?

monday.com is one of the fastest-growing SaaS companies in the world, which means our employees have the opportunity to grow with us. We embrace and encourage initiative, innovation, and accountability at all levels — to fuel the company’s continued success.

About The Role:

• Identify and recruit high-potential customer advocates
• Create and manage advocacy processes that lead to testimonials, case studies, reference programs and speaking opportunities
• Facilitate customer participation in events, webinars, and other marketing activities
• Track and measure the impact of advocacy efforts on brand awareness, customer satisfaction, and revenue growth

Requirements

• 3+ years of marketing experience, preferably in customer advocacy or reference programs
• Proven ability to think strategically, execute campaigns, and track results
• Strong interpersonal and communication skills, with executive presence
• Experience using tools like Salesforce, ReferenceEdge, or similar CRM and advocacy platforms
• Sales background or experience working closely with sales teams is a plus

What monday.com can offer you:

• Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefits package, bonus potential, and eligibility to take part in the company equity incentive program
• An amazing company culture that values transparency and collaboration while never forgetting to have fun while we work!
• Monthly stipends for food, wellness, and commuter/remote work
• Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills
• Award-winning work environment - named a “Best Place to Work” by BuiltIn as well as “Great Place To Work” certified
• We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding
• A global work environment with employees in Tel Aviv, New York, San Francisco, Denver, London, Kiev, Sydney, São Paulo, and Tokyo

Visa sponsorship for this role is currently not available.

monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.

For New York City-based hires only: Compensation Range: $90,000-$115,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations.

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