Creative Program Manager - Hardware Packaging

Posted 23 Hours Ago
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Remote
114K-213K Annually
7+ Years Experience
eCommerce • Fintech • Hardware • Payments • Software • Financial Services
Invent today. Shape tomorrow.
The Role
The Creative Program Manager for Hardware Packaging at Block is responsible for strategic development and tactical execution of packaging creative programs, ensuring timely delivery of high-quality work. The role involves managing projects, overseeing team resourcing, facilitating effective communication, and cultivating stakeholder relationships.
Summary Generated by Built In

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.
As the Creative Program Manager for Hardware Packaging, you will be responsible for the strategic development as well as the day-to-day tactical execution of packaging creative programs. This is a role within Square's Hardware team and will help us develop the way we scale our team and operations globally. You will report to the Global Packaging Lead and work closely with Marketing, Product, and Design leads, on Hardware products, across a variety of channels, brands, and markets.
The tactical aspect of this role requires meticulous attention to detail and problem solving skills that can be applied to any challenge, task or opportunity. You are proactive, hyper organized and keep the team upbeat even in frustrating situations. It is your responsibility to ensure delivery of excellent work on time and on brief while helping the team meet expectations.
Success in this role means that your creative team will have the time and energy to focus and deliver excellence.
Responsibilities
Program Management: This is a senior role and will significantly influence how the packaging creative scales. You will help define strategic initiatives that improve the team's processes, tools, infrastructure, and workflows. As a partner to the Creative Leads, you'll proactively identify potential issues and develop solutions, lead roadmap discussions, and help create the runway to scale to meet our partners' needs.
Project Management: Of course, the day-to-day is important too. You'll manage a wide range of active and upcoming packaging projects by defining scope, timelines, milestones, resource needs, budgets, and deliverables. You'll track progress, understand dependencies, and communicate status to project stakeholders.
Team Resourcing: To ensure we have the right people on the right projects, at the right time, and that no one has too much work or too little, you'll partner closely with packaging leadership, marketers, and project managers to resource initiatives properly, managing multiple project workflows.
Communication: You will serve as the point person to promote constant and effective communication of creative project status - both inside and outside the creative organization. Among other things, this will include project status and progress, documenting decisions and action items, following up with owners on commitments, and ensuring expectations are clear.
Stakeholder Management: Cultivate, negotiate and manage relationships with cross-functional team members in marketing, product, and engineering to ensure a smooth operational process and successful project delivery. When necessary, liaise with external contributors and agencies.
Creative Team Champion: Last, but not least, you'll be the heart and soul of the creative team with a deep understanding of each person's strengths and bandwidth. You'll coordinate work reviews, smooth operations, and facilitate a culture that encourages creative excellence.
Qualifications

  • Minimum of 7 years experience as a project manager, program manager, or producer either in a design firm, ad agency, or a part of an in-house creative team.
  • Excellent problem solver, multitasker, and communicator
  • Confident with scoping, budgeting, and project planning
  • Strong Keynote and presentation skills
  • Strong skills in industry standard Project Management software, workflows and tool sets
  • Ability to gauge skill levels and identify gaps in talent
  • Sourcing, on-boarding and managing contract talent as needed
  • Experience in implementing and structuring new processes at scale within creative teams
  • An affinity for creating culture for product and design communities, and bringing people close together
  • A critical eye for good design, direction, writing and other creative skills
  • Ability to earn the trust and respect of creatives in a complex environment with changing timelines
  • Ability to gauge skill levels and identify gaps in talent
  • Sourcing, on-boarding and managing contract talent as needed
  • Experience in implementing and structuring new processes at scale within creative teams
  • An affinity for creating culture for product and design communities, and bringing people close together
  • A critical eye for good design, direction, writing and other creative skills


We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page .
Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A:
$142,000 - $213,000 USD
Zone B:
$132,100 - $198,100 USD
Zone C:
$124,900 - $187,300 USD
Zone D:
$113,600 - $170,400 USD
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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The Company
New York, NY
12,000 Employees
Hybrid Workplace
Year Founded: 2009

What We Do

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Why Work With Us

We’re working to find new and better ways to help businesses succeed, and we’re looking for people like you to help shape tomorrow at Square.

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