Chief of Staff

Sorry, this job was removed at 03:14 p.m. (EST) on Tuesday, Sep 10, 2024
Remote
123K-170K Annually
3-5 Years Experience
Healthtech • Social Impact • Software
We’re transforming mental healthcare accessibility by helping therapists launch tech-driven, in-network practices.
The Role

About us: 

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.

What You’ll Be Doing: 

We are seeking a highly motivated and experienced Chief of Staff to support our VP of Operations and the two operations departments he leads: Insurance Operations and Customer Operations. The ideal candidate will be an independent operator, be fluent in utilizing and interpreting data to drive strategic insights, possess strong project management skills, and have the ability to work and coordinate cross-functionally. This role requires a highly organized individual who can manage multiple projects and build infrastructure across teams. Your responsibilities will include: 

  • Drive and own projects end-to-end by developing and executing a plan and achieving defined success criteria including making recommendations to the VP of Operations
  • Conduct deep dives to identify and understand opportunities across the operations departments, offering data-driven insights and solutions
  • Drive ad hoc projects end-to-end, ensuring timely and successful completion while maintaining alignment with overall company goals
  • Partner with operations team leaders to address operational gaps and implement effective solutions
  • Coordinate with other departments on critical cross-functional projects
  • Build and refine the organizational infrastructure, including operations reviews, OKR processes, and leadership meeting agendas

Salary range: $135,000 - $170,000 + equity

You’ll Be a Good Fit If You Have: 

  • 4+ years of experience in management/strategy consulting, investment banking, or corporate strategy
  • Experience in the healthcare sector and have a strong knowledge of how healthcare insurance works
  • Experience at a fast growing start-up in an operations oriented role
  • Strong analytical skills and have a track record of creating projects based off of data driven insights
  • Excellent project management skills, including the ability to plan, execute, and monitor projects across multiple stakeholders and working across all levels of an organization
  • Excellent communication and interpersonal skills, with the ability to work cross-functionally
  • A Bachelor's degree

If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume. 

Note: Please upload your resume in PDF format 

Benefits

  • The chance to drive impact within the mental healthcare landscape from day one
  • Comprehensive health insurance plans, including dental and vision
  • Our dedication to mental health guides our culture. Wellness benefits include (but are not limited to):
    • Flexible working hours and location (remote OR in-office, your choice!)
    • Generous PTO 
    • Company-wide winter break 
    • Mental health mornings (2 hours each week)
    • Team meditation
    • Wellness Stipend
    • In-office lunch and biweekly remote lunch on us! 
  • Continuous learning opportunities 
  • Competitive salary 
  • The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities 

#LI-REMOTE

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

What the Team is Saying

Sami
Sasha
Caroline
Lydia
Chris
The Company
New York, NY
280 Employees
Hybrid Workplace
Year Founded: 2023

What We Do

We believe that therapy is an essential part of becoming the best versions of ourselves. No matter who you are or where you are starting, it’s more than support through challenge - it’s the foundation to grow, heal and lead lives that are more resilient, empathic, hopeful and powerful.

Everyone should have the opportunity to receive personalized therapy, and therapists should be able to serve the communities they care about most, not just the 10% of people who can afford to pay out of pocket.

Our mission is to help people get quality mental health care, by supporting the therapists who are looking to serve them.

Grow Therapy empowers independent therapists to launch and grow thriving in-network private practices by enabling them to tap into large scale credentialing, referrals, administrative and community support enabled by our passionate team/products. When therapists no longer have the hassle of mundane admin tasks like billing and insurance claims or the limitations of out-of-pocket-only payment options, they can provide care to the communities who need it most!

To achieve our lofty ambitions, we’re building an ambitious team of entrepreneurs and mission-driven go-getters. Our founders come from Harvard Medical School, Stripe, and Blackstone, and bring Grow’s mission to life from the inside-out, promoting holistic wellness for all team members. We balance our determination with a culture that champions well-being, from unlimited PTO and a Winter Break to Mental Health Mornings and learning and wellness stipends.

Grow is backed by top VCs and angel investors, including leaders from SignalFire, Village Global, Airbnb, Nurx, PatientPing, and Blackstone. We have a long way to go to maximize our impact, but if we do our job well, in the coming years we will make a difference in countless lives. We hope you’ll join us!

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Grow Therapy Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
New York, NY

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