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The Navan Expense Business Operations team is focused on resolving the most important challenges based on emergent needs of the product, organization, and overall business. On this team, you will have the unique opportunity to scope and drive high-impact strategic, operational, and organizational initiatives to help push the business forward.
In this role, you’ll work with leadership to identify, prioritize, and execute on strategic opportunities to accelerate growth and prepare for scale. You’ll be responsible for managing a portfolio of strategic initiatives through the development of detailed work plans, analyzing relevant data, defining strategy, driving execution and monitoring results.
What You’ll Do:
- Identify and own high-impact initiatives, carrying the project from identification of an issue, to synthesizing and mapping existing product flows, to building effective solutions, to rolling out new processes, and finally to monitoring the success metrics
- Improve key processes and facilitate business growth in collaboration with cross-functional stakeholders, such as Product, Engineering, Data Analytics, Finance + Accounting, back office teams, among others.
- Develop and optimize processes managed by operations and field teams
- Facilitate customer-facing remediation and reconciliation efforts in response to bug fixes or regulatory changes
- Anticipate bottlenecks and align on tradeoffs between business needs and technical and financial constraints
- Drive timely and successful completion of initiative deliverables
- Develop and provide actionable insights and strategy recommendations to leadership and stakeholders
- Develop success metrics and performance-tracking dashboards to monitor the execution and progress of strategic initiatives
- Manage executive and cross-functional communication to ensure alignment on key decisions and status
What We’re Looking For:
- BA or BS Degree
- 5+ years of experience in cross-functional operations management, with a preference for prior experience in startup operations
- Startup mentality with an eagerness to learn and work on every project; enthusiasm to get things done through a combination of hands-on execution and leading others.
- Structured, solutions-oriented approach to ambiguous problem statements; comfort with ambiguity and willingness to troubleshoot complex issues
- Ability to operate autonomously with little guidance; self-starter with drive to consistently exceed set targets and timelines
- Experiencing designing and manipulating large datasets and identifying meaningful insights
- Excellent communication and organizational skills, with a proven ability to drive projects across multiple teams and geographies end to end
- Experience with ‘0 to 1’ execution and process design; demonstrated experience driving process change in a high-growth, global environment
- Strong attention to detail and rigorous project management skills to manage high-quality, timely deliverables across multiple projects simultaneously
- Nice to have:
- Experience with SQL and database management systems
- Experience in finance, payments, or fintech
The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity.
For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.
Pay Range
$82,500—$170,000 USD
Top Skills
What the Team is Saying
What We Do
Navan is the all-in-one super app that makes travel and expense easy so you can focus on being there, not getting there. Say goodbye to spending hours on the phone trying to change your flight or saving stacks of receipts to manually input expenses. From EAs and finance teams to travel managers and employees, Navan empowers people to focus on the things that matter most to them — all while providing companies with real-time visibility, savings, and control.
Navan’s investors include visionaries like Andreessen Horowitz, Lightspeed Ventures, Greenoaks, Zeev Ventures, and entrepreneurs Lee Fixel, Adam Bain, and Elad Gil. In Oct 2022, Navan announced its Series G upround at a post-money valuation of $9.2B to help accelerate future growth plans.
In April 2023, Navan expanded in the Indian market with the acquisition of Tripeur, a modern, people-centric corporate travel and expense management company. The group’s fifth acquisition in under two years, Tripeur joined the Navan Group alongside Spanish meetings and events specialists, Atlanta Events & Corporate Travel Consultants; Berlin-based modern travel management company, Comtravo; leading Scandinavian travel agency Resia AB; and London-based high-touch TMC, Reed & Mackay.
Why Work With Us
At Navan, we’re never satisfied with the status quo, and we know breakthrough ideas come from diverse perspectives. We are committed to cultivating a workplace that reflects the diversity of the customers we serve while fostering leadership and innovation.
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Navan Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
In-person connections is the foundation of Navan, the connections forged through face-to-face interactions improve company culture and what we can achieve together. We operate on a hybrid working model, which we define as three days a week in-office.
