ABOUT RETOOL
Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows.
At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for.
Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know!
WHY WE’RE LOOKING FOR YOU:
Retool is growing rapidly and entering a new stage of maturity. To support this growth and help Retool scale to the next level, we’re looking for an experienced Business Operations Lead who can partner with our CEO, CFO, and other executives to help us build the systems and processes to continue to grow and operate at scale.
As a member of our lean, high-leverage Business Operations (BizOps) team, you’ll help us make pivotal business decisions — from how we allocate resources to how we price our products, to what opportunities we should pursue next. We’re a fast-paced, innovative company with new challenges to tackle every week. You’ll be wearing many different hats as you take on whatever is needed to help the business succeed.
WHAT YOU'LL DO:
- Partner with leaders across the business, from product and engineering, to GTM, to operations, and support strategic decision making and initiative prioritization
- Take end-to-end ownership of some of Retool’s highest value initiatives and open questions, from structuring the problem to implementing the solution
- Evaluate opportunities to up-level the way Retool operates, partnering with the C-suite, Finance, and other Operations teams to support our path toward IPO-readiness
- Incubate and help run new functions and teams
THE SKILLSET YOU'LL BRING:
- 8-10+ years of work experience, including 2+ years at a top-tier management consulting, investment banking, or PE / VC firm, and 2+ years at a high-growth tech company
- Excellent analytical problem-solving skills with ability to unearth insights and turn them into recommendations and action plans
- BA/BS in Economics, Math, Finance, Engineering, CS, or other quantitative field; MBA or other advanced degree a plus
- Strong written and verbal communication skills, able to synthesize findings and concisely articulate them to an array of audiences
- Self-starter with a demonstrated ability to adapt to a rapidly-changing environment
- Extremely organized and structured, with a proven ability to run projects and processes from end-to-end
- Ability to effectively build and maintain cross-functional relationships, manage multiple competing priorities, and drive projects to completion
For candidates based in New York, the pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate’s experience and qualifications, and location.
Additional compensation in the form(s) of equity, and/or commission/bonuses are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
New York
$169,400—$241,500 USD
Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page!
Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations.
Top Skills
What We Do
Retool is a development platform for building business software. Users can visually design apps that interface with any database or API, and switch to code to customize how their apps look and work. With Retool, developers ship more apps and move their business forward—all in less time.
Thousands of teams at companies like Amazon, DoorDash, Peloton, and Brex collaborate around custom-built Retool apps to solve internal workflows. We're just getting started and growing quickly—join us!
Why Work With Us
Retools are solution drivers—whether fixing a button misalignment or enabling customers to build with the newest AI technologies, we wear many hats and act like owners. Our small teams work on big problems, pushing hard and moving quickly to create outsized impact. We hold each other accountable and celebrate together when we get it right. Join us!
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