AR Chargeback Analyst

#MaesaMagic  

Maesa is the world's largest independent beauty incubator, housing numerous, fast growing "it" brands within all categories of beauty. We are a high growth global company in the middle of the transition from founder lead to private equity owned. With an incubation flywheel ideating on new global brand launches, Maesa pushes creative and technical boundaries to deliver exceptional performance and establish global staying power. Maesa has a keen focus on marketing and white space analysis, which guides its thinking on marketing existing brands as well as development of new brands through its extremely unique structure. We are vertically integrated globally with in-house marketing, branding, product development/formulation, packaging design/engineering and regulatory. With a focus on modernity and sustainability, we design innovative solutions and make proactive choices to achieve environmental neutrality and consumer wellness. Maesa has mastered "commercializing creativity," making itself a leader in the fundamental revolutionary change in the beauty industry. Headquartered in New York, with additional offices in Los Angeles, Hong Kong, and Dongguan, Maesa employs about 400 team members worldwide. 

The AR Chargeback Analyst reports to the Manager, Customer Chargebacks & Recovery.

You will be responsible for daily processing of chargeback claims, researching discrepancies and working with customers to reach resolution along with AR, credit and collections duties.

This role is based in NYC and you will be expected in office a 3 days a week, at minimum. 

Responsibilities  

• Daily processing of chargeback claims
• Work with accounts receivable team and customers to resolve any discrepancies with chargebacks and ensure incorrect deductions are reversed
• Assist in maintaining monthly schedule of accrued chargebacks (actual v/s budgeted)
• Assist in cash application and collection functions

Qualifications  

• Bachelor’s degree in Accounting required.
• Minimum of 1 - 3 years of experience in Accounts Receivable / Chargeback analyst role
• Strong knowledge of disputing chargebacks
• Well organized and ability to prioritize
• Attention to detail and problem-solving skills
• Ability to multi-task and work in a fast-paced environment

What We Offer  

$68,000/yr - $75,000/yr.  Exact compensation may vary based on skills, experience, and location. This position is eligible for participation in a discretionary bonus plan based on individual and company performance. 

Maesa offers a variety of benefits to eligible employees. Employees can choose to enroll in health insurance coverage, wellness programs, life and disability insurance, and retirement savings plans. Through generous paid time off, a hybrid office setup, and paid leave options, Maesa encourages wellness and balance among employees. 

Our Commitment to You  

At Maesa, we live by our values of collaboration, curiosity, game-changing, creativity, and discipline.  We believe our people and partners are a creative force that catalyzes the possibilities in beauty to break through traditional limits and discover the “new” without restriction. We prioritize creating and fostering a welcoming environment for employees, partners, ideas, approaches, and endeavors — all through a spirit of warmth and inclusivity. As set forth in Maesa’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.  

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