Description and Requirements
Role Value Proposition:
Sells and services benefits and other workforce solutions to the Federal Government, its agencies and owned entities. This book of business includes the Federal Employees' Group Life Insurance (FEGLI) program and the Federal Employees Dental and Vision Insurance Program (FEDVIP) which are MetLife's largest life and dental insurance contracts. The launch of MetLife Federal Benefits which provides voluntary benefits such as legal, pet and identity theft to members of the Federal Family are new growth opportunities.
Key Responsibilities:
- Working independently, sells and services products to Federal customer accounts/territories. Maintains and grows the book of business through aggressive product sales, upsells, and renewals, within accounts/territory.
- Positions cross-channel product offerings. Strategic Account Planning - builds lasting reciprocal relationships with clients through open communications around mutual objectives. Key resource in strategic decision making for MetLife and clients.
- Thought leader in relation to industry and marketplace. Works closely with MetLife Federal Government Affairs team to track legislative changes. Mentors/educates colleagues on marketplace trends and insights. Acts as primary benefit resource to client. Provides post-sale service and interaction with clients. Resolves escalated service issues.
- Recognizes, shapes and delivers profitable deals and anticipates strategic developments to benefit the client. Develops new business opportunities and sales growth by initiating and maintaining strong relationships. Actively monitors Sam.gov for new opportunities.
- May generate reports to track/report activities, progress, and strategies. May assist in or lead case implementations. Performs other related duties as assigned or required.
- Maintain close relationship to key TPAs contracted by the Office of Personnel Management to identify key growth opportunities.
Essential Business Experience and Technical Skills:
Required:
- Bachelor's degree or equivalent experience
- Group Life, Health and P&C License or ability to obtain within 3 months of hire
- 10+ years of Group Benefits experience
- Excellent partnership and influencing skills
- Exceptional communication, negotiation and presentation abilities
- Highly skilled at listening to prospect needs and translating into workable solutions
- Ability to probe for additional detail and to identify root cause or unstated needs
- Strong financial acumen around product earnings
- Strategic and creative thinking skills
- Strong organizational skills and highly developed ability to multi-task and prioritize effectively
- Highly adaptable and capable of working in a very fast-paced, dynamic environment
- Able to operate effectively in a highly matrix environment.
- Self-starter, independently driven to succeed
Preferred:
- Experience managing relationships with Federal entities and their contracting guidelines.
- 4+ years previous experience successfully selling/servicing related products.
At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers.
The salary range for applicants for this position is 90,000-95,000 plus sales incentives.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies", Fortune World's 25 Best Workplaces™ for 2024, as well as the 2024 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
90,000-95,000 plus sales incentives
#BI-Hybrid
What We Do
Named one of Fortune’s “World’s Most Admired Companies,” MetLife is leading the global transformation of an industry we’ve defined for more than 150 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife’s building a workforce of diverse and empowered voices that all belong. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.
Why Work With Us
At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together