Account Director

Job Posted 2 Days Ago Posted 2 Days Ago
New York, NY
150K-220K Annually
Senior level
Artificial Intelligence • Digital Media • eCommerce • Machine Learning • Marketing Tech • Software
A mission-driven, hyper-growth community of curious explorers, intent on unleashing relevancy in ecommerce.
The Role
The Account Director at Rokt is responsible for managing a team, mastering Rokt's platform functionality, optimizing campaigns, building relationships with stakeholders, and driving new business growth to enhance client strategies and account performance.
Summary Generated by Built In

We are Rokt, a hyper-growth ecommerce leader. Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt’s AI Brain and ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world’s leading companies.

We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue—and often all their profits—from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation.

ies. 

At Rokt, we practice transparency in career paths and compensation. 

At Rokt, we believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible.

We are looking for an Account Director

Target total compensation ranges from $234,000-358,000, including a fixed annual salary of $150,000 - $200,000, bonus between $40,000- $50,000, an employee equity plan grant, and world-class benefits. 

The account director role is designed for someone who is passionate about digital media, constantly strives to drive quantifiable performance marketing results for some of the biggest brands in the world, and is looking to manage a team of Account Managers.

Equity grants are issued in good faith, subject to company policies, board approval, and individual eligibility.

About the Role:

  • Mastering the functionality of the Rokt platform, and utilizing the insights and data to optimize campaigns across your portfolio to deliver on individual and client KPIs.
  • Work alongside our sales team to uncover marketing goals and identify relevant Rokt Solutions for leading Global, Regional and National businesses.
  • Create and manage an effective team relationship between all relevant stakeholders
  • Support the broader team in new business growth and the ownership of client strategy and ongoing strategic account recommendations to drive client return
  • Tactical account planning and relationship building
  • Developing relevant marketing reports and client facing account proposals with the support of cross functional teams
  • Build and maintain strong direct client relationships and with designated media agencies
  • Monthly and quarterly revenue forecasting and account plans
  • Manage a team of Account Manages

Requirements

About You:

  • Proven: You have a Bachelor's degree & 7+ years experience in a client-facing account management role across digital media, marketing or digital sales with 5+ years in delivering exceptional customer experience.
  • Polished: You will have significant exposure to customers and industry partners alike. As such, you must project the professional image of the company both internally and externally. You are an effective communicator and ensure all communication, both external and internal, reflects the company culture.
  • Dedicated: You can reject setbacks and enthusiastically persist until ambitious goals are achieved. You are resourceful and innovative at tackling complex challenges in a timely matter.
  • Strategic: You are a strong, analytical problem solver with a common sense and practical solutions orientation.
  • Communicative: You keep others in the company informed and up to date on your priorities, current tasks and work completed. You are consistently looking for ways to improve yourself professionally and you encourage constructive criticism of your work.
  • Accountable: Candidate should be a results-oriented team player who leads by example, holds self-accountable for performance, takes absolute ownership, and champions all aspects of customer and product initiatives
  • Customer Orientated: Candidate will demonstrate passionate commitment to the customer and to product quality. Champions the product and the customer's needs and implements a model of continuous improvement in both company goals and project-related task.
  • Highly proficient in Word, Excel, PowerPoint, Google Docs, Online CRM tools (E.g. Salesforce/Hubspot) and analytics software such as Tableau

Benefits

About Rokt’stars:

As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock real-time relevancy in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks, or challenge the status quo; in doing so we either win or learn. We work together as one aligned team, never letting egos get in the way of brilliant ideas. We value diversity, transparency, and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better. 

About The Benefits:

We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it:

  • All employees have access to our LevelUp! program, providing opportunities for coaching, courses, and training to support career growth and development.
  • Become a shareholder. Every Rokt’star gets equity in the company
  • Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us! 
  • Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance!
  • Dog-friendly office
  • Extra leave (bonus annual leave, sabbatical leave etc.) 
  • Work with the greatest talent in town
  • See the world! We have offices in New York, Seattle, Sydney, Tokyo and London

We believe we’re better together. We love spending time together and are in the office most days (teams are in the office 4 days per week). We also get that you need to balance your life and your commitments so you have the flexibility to manage your own hours and can spend up to a week of every quarter working from anywhere.

We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If this sounds like a role you’d enjoy, apply here, and you’ll hear from our recruiting team.

Top Skills

Google Docs
Hubspot
Excel
Microsoft Powerpoint
Microsoft Word
Salesforce
Tableau

What the Team is Saying

Person1
Nao Kobayashi
Associate Director of Client Success
“The Rokt company culture is unlike any other I have experienced. The open and equal environment values each employee's individuality, and I’ve found inspiration, motivation, and a sense of belonging here“
Nao Kobayashi
Jon Humphrey
Julie Kremer
Alex Lannigan
Shenika Louis
Dan
The Company
New York, NY
800 Employees
On-site Workplace
Year Founded: 2012

What We Do

Rokt is the global leader in ecommerce, unlocking real-time relevancy in the moment that matters most. The company's AI and ML-powered Rokt Brain and ecommerce Rokt Network will power more than 6.5 billion transactions connecting 400 million customers across the world’s leading companies, including Live Nation, Macy’s, AMC Theatres, PayPal, Uber, Hulu, Staples, Albertsons and HelloFresh. mParticle by Rokt is the central nervous system providing real-time data activation to unlock value across ecommerce, advertising and customer engagement. Rokt has achieved consistent annual growth of more than 40% across the past decade, driven by its unique partnership model that returns $7 from every $8 of value back to partners. Rokt is headquartered in New York City. The company has offices in 10 global locations and serves clients throughout North America, Europe, and Asia-Pacific, solidifying its position as a key player in the global ecommerce ecosystem. To learn more, visit Rokt.com.

Why Work With Us

Join a team of diverse individuals who thrive by challenging the status quo and working in different ways. People not inspired by job titles, but inspired by people.

Learn, grow, learn some more. Develop your voice, your ideas, your ability to help others. Become a leader. Explore possibilities. At Rokt you’ll unleash your full potential.

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Rokt Teams

Team
Powering Global E-Commerce
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Go-To-Market Team
About our Teams

Rokt Offices

OnSite Workspace

We believe we are better together. We spend most of our time in the office (most teams are 4 days a week). One week per quarter, you also have the flexibility to work from anywhere.

Typical time on-site: None
New York, NY
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