The Strategic Initiative Manager at MoneyLion will work with the marketing leadership to drive revenue growth through high-impact projects. The role involves strategic planning, cross-functional leadership, data analysis, program management, and change management to ensure successful project execution and alignment with business goals.

The Customer Advocate handles high-priority complaints and escalations, works with regulatory bodies, and reports to leadership on trends. The role requires exceptional communication, analytical skills, and the ability to manage multiple tasks while advocating for process improvements and customer satisfaction.

The Certified Financial Planner at MoneyLion will oversee the development of financial planning offerings, collaborate cross-functionally for strategic initiatives, and lead financial analysis and modeling. Responsibilities include managing client inquiries, enhancing product experiences, and supporting marketing efforts to align messaging.

The Director of Data Science at MoneyLion will manage a team focusing on building and optimizing high revenue predictive pricing and recommendation models, aligning projects with business goals, and collaborating with engineering and research teams. Responsibilities include strategy development, model performance ownership, and team coaching.

As a Staff Backend Engineer at MoneyLion, you will design and implement scalable backend systems and APIs, mentor other engineers, optimize databases, and guide architectural strategies to enhance product offerings. Your role will involve ensuring code readability, writing technical documentation, and collaborating across functions to solve complex problems.

The Senior Customer Advocate for Trust and Safety will investigate claims related to identity theft and fraud, ensuring regulatory compliance and safeguarding customer interests. This role entails thorough investigations, collaboration with cross-functional teams, and enhancing fraud detection processes while maintaining high productivity in a fast-paced environment.

As a Customer Advocate focused on Social Media, you'll respond to customer inquiries, manage online reputation, analyze social media metrics, and foster customer trust through engagement. Your role is pivotal in maintaining brand voice and ensuring satisfaction while collaborating with internal teams to address concerns and improve services.

The Senior Customer Advocate will manage customer inquiries via social media, ensuring timely and empathetic responses that reflect MoneyLion's brand voice. Responsibilities include trend analysis, metrics monitoring, and collaboration with internal teams to improve engagement and resolve issues. This role is essential for building trust and enhancing customer satisfaction.

The Customer Advocate, Trust and Safety investigates fraud claims, including identity theft and unauthorized charges, while ensuring compliance with regulations. This role requires analytical skills and collaboration with cross-functional teams to enhance fraud prevention processes and maintain customer trust.

The Manager of Customer Advocacy will oversee public-facing customer engagement efforts, manage a team of advocates working on social media and public reviews, and develop strategies to enhance customer relationships and resolve issues. The role includes building the @AskMoneyLion brand and leading initiatives to measure customer feedback impact and performance, while fostering collaboration across departments.

The Manager of Sales Engagement & Optimization will lead the scaling of MoneyLion's outbound sales channel, utilizing behavioral economics and operational excellence to improve customer engagement and conversion. Responsibilities include managing P&L, optimizing sales processes, fostering stakeholder relationships, and promoting a culture of continuous improvement.

The Systems Administrator will maintain, support, and optimize IT infrastructure, providing user support, monitoring system performance, and implementing security protocols. They will assist with system upgrades, migrations, and document configurations.

As a Senior Product Manager for Enterprise Marketplaces at MoneyLion, you will lead the development of financial product marketplaces, ensuring alignment with customer needs and performance goals. This role involves collaboration across teams, UX testing, creating product requirements, and analyzing business performance metrics.

As a Senior Solutions Engineer at MoneyLion, you will serve as the main technical liaison for EY collaborations, providing tailored solutions to financial institutions. Your role includes conducting product demonstrations, developing technical proposals, and collaborating with various internal teams. You'll focus on empowering banks and credit unions within the digital marketplace while leveraging your technical expertise to drive client success.

The Organic Growth Product Manager will oversee the marketing website, focusing on revenue growth, SEO, A/B testing, and analytics optimization. This role requires collaboration with product and marketing teams, project management of web development, and implementing innovative strategies to improve user experience and increase conversion rates.

As Director of Product, you will develop and execute product roadmaps, manage product managers, drive business growth, and ensure product strategy aligns with company goals. You'll lead product development from requirements to launch, focusing on enhancing user experience and driving integration with external partners.

The Lifecycle Marketing Specialist will enhance member experiences through lifecycle campaigns, driving customer account growth and retention for MoneyLion's Marketplace Partner Solutions team. Key responsibilities include developing data-driven strategies, optimizing communications, and collaborating with cross-functional teams to improve user engagement and product adoption.