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As a Senior Associate on the Insurance Benefits team, you will oversee operational support for various Benefit programs, troubleshoot complex issues, maintain vendor relationships, create process documentation, and assist in team leadership and training while ensuring regulatory compliance and SLA adherence.
The Team Lead will manage workflows and customer requests related to MDV, COBRA, and FSA/HSA benefits. Responsibilities include overseeing team operations, resolving complex requests, evaluating processes, training team members, monitoring workloads, and collaborating with various internal teams to improve efficiency.
As a Senior Analyst at Justworks, you will enhance Insurance Benefits Billings Operations by managing customer risk and compliance data, leading billing and invoice reconciliation, and performing audits. Your role involves solving operational challenges through analytical solutions and collaborating with cross-functional teams to improve processes. You will also support the training of new hires and manage quality control for benefit program-related data.