Humoniq (YC S25)
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AI contact center for travel
By combining AI with human travel agents, we’re redefining outsourced customer support.
Humoniq helps OTAs, TMCs, and airlines turn travel support from a major pain point into a solved problem with voice and text AI. Our system triages and resolves inbound customer requests through tight back-office integrations, freeing up human agents and improving 24/7 response times. After growing a TMC to tens of millions in annual sales, we understand how hard it is to scale support. Our low-latency, natural voice and text AI engine lets companies proudly display their support channels without gating access, knowing it can scale quickly while maintaining a smooth customer experience.
Humoniq (YC S25) Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We love remote work but just expect you to work in a hybrid setup for the first few months.
Typical time on-site:
3 days a week
Perks + Benefits
Offers dental insurance
Offers health insurance
Offers vision insurance
Provides customized development tracks
Promote from within
Offers generous PTO
Utilizes an Unlimited PTO policy
Utilizes an open door policy that encourages accessibility
Implements team-based strategic planning
Uses an OKR operational model to clearly define goals and priorities
Utilizes a flexible work schedule
Offers a remote work program
Utilizes a hybrid work model
Technology We Use
AWS (Amazon Web Services)
SERVICES
AWS Redshift
DATABASES
Golang
LANGUAGES
Vue.js
FRAMEWORKS
