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As a Customer Care Associate at Brigit, you will manage customer interactions via email and live chat, providing assistance with various issues. Your role includes escalating critical issues, creating Jira tickets for resolution, and ensuring customer satisfaction through effective communication and problem-solving.
As a Lead Data Scientist at Brigit, you will be responsible for creating and refining predictive models to enhance financial services for clients. Your key tasks will include assessing credit risk, optimizing marketing strategies to predict customer lifetime value (LTV), reducing churn, and collaborating with product and engineering teams on analytics initiatives.
Brigit is seeking a Senior Product Designer with 5+ years of experience to join their team. The role involves translating user needs and business goals into visually compelling designs to contribute to the ambitious future of financial wellness. Responsibilities include working across the product lifecycle, advocating for the user, collaborating with cross-functional teams, and fostering a positive culture. The ideal candidate should have a commitment to financial wellness, strong design experience, research skills, collaboration abilities, and exceptional communication skills.