Teams at Alloy

The Technical Support Engineer II will triage support tickets, engage with customers for issue clarification, and hand off cases to senior engineers. Responsibilities include resolving straightforward tickets, gathering technical details, maintaining ticket hygiene, and identifying process improvements.

The role involves building shared frontend foundations, defining architecture and standards, improving developer experience, and mentoring junior engineers while ensuring high-quality and scalable web applications.

As a Senior Solutions Architect, lead client implementations, propose technical solutions, support integrations, conduct testing, and drive product evolution at Alloy.