AccuWeather
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The Senior Director of Customer Success is responsible for driving customer satisfaction and retention through a customer-centric strategy. The role involves leading a team, building relationships with clients, tracking performance metrics, overseeing onboarding, and implementing feedback processes to improve services.
The Head of Marketing will develop and execute a strategic marketing vision to enhance brand awareness and drive growth. Responsibilities include overseeing marketing activities like advertising campaigns, public relations, digital media strategy, and collaborating with the executive team. This role aims to improve company visibility and profitability globally.