Top Remote Customer Success Jobs in NYC
Provides quality customer service to field and home office staff on various topics including Benefits, Compensation, and Sales Reporting. Communicates clearly, resolves issues, and contributes to a positive work environment. High school diploma required with at least two years of relevant work experience in financial services. Proficiency in mathematical calculations and computer skills necessary. Strong analytical and problem-solving abilities.
Seeking a Senior Director of Client Servicing and Operations to lead the servicing function at a high-growth healthcare company. Responsibilities include team leadership, client management, vendor partner management, and developing servicing strategies. Compensation range is $97,750 - $115,000 yearly with additional benefits and equity eligibility.
The Senior Professional Services Veterinarian- Dermatology Specialist will support the commercial, medical, and business needs of the companion animal business unit in the field of dermatology. Responsibilities include serving as a subject matter expert in companion animal dermatology, developing strategic initiatives, collaborating with customers and industry leaders, and representing the company at scientific events.
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The Senior Customer Success Manager at BlackLine delivers post-sales efforts to assigned customers via a consultative Customer Success program strategy focused on optimizing customer adoption of subscribed licenses and products, preventing attrition, and enhancing customer health and satisfaction. They use their expertise in the company's platform and products to provide best practice deliverables, coaching, Business Reviews, Customer Success Reviews, and success planning aligned with customer goals.
Client Success Manager at VideoAmp, responsible for building strong client relationships, delivering value, and driving retention and growth.
The Support Associate is responsible for engaging with our vibrant community of veterinary professionals to support them in their critical purchasing decisions and processes through the use of the Vetcove platform.
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Head of Customer Experience & Strategic Programs role at Atlassian with competitive compensation and benefits. Visit go.atlassian.com/payzones for more information on geographic pay zones.
The Customer Success Operations Manager will align customer success strategy to execution by owning forecasting, supporting regional meetings, monitoring KPIs, analyzing churn and downsell, driving program rollouts, and coordinating cross-functional processes. Requires 3+ years in Customer Success, experience with Commercial or Mid-Market customers at scale, data management expertise, team player attitude, strong communication skills, and high degree of ownership.
Lead a team of expert CSMs in enhancing client relationships and achieving value from the CRM platform. Deliver unparalleled service to turn customers into loyal advocates. Collaborate with sales, marketing, and product teams to exceed expectations in customer experience.
The Senior Director of Clinical Customer Success is responsible for leading and designing workforce clinical programs for forward-thinking employers. They will also lead a team of Strategic Clinical Advisors and maintain a personal book of business. Key responsibilities include improving workplace mental health, finding creative solutions for customers, and representing the company.
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