Top Hybrid Customer Success Jobs in NYC
The Customer Support Coordinator at Justworks crafts outbound emails to customers, provides guidance, troubleshoots and resolves issues, manages open issues queue, communicates bugs and feedback to the Product team, and contributes to customer retention and product/process improvements.
The Senior Director Customer Care, Contact Center- Chat is responsible for leading digital care operations by focusing on providing excellent customer support and care on chat and social channels. This role involves monitoring KPIs, improving performance, identifying revenue opportunities, and enhancing customer experience through process improvement and employee development.
Customer Success Manager responsible for driving revenue growth, maximizing customer lifetime value, and building strong relationships with key clients. Collaborate with cross-functional teams to support customers at every stage of their journey and identify upsell opportunities. Lead strategic meetings, drive value alignment with business objectives, and advocate for customers internally. Responsible for renewals and thought leadership with executive sponsors.
Featured Jobs
The Senior Client Services Consultant provides administrative and customer service to the Professional Employer Organization (PEO), managing customer relationships and ensuring satisfaction. Responsibilities include client communication, project management, and coordination with internal teams to deliver exceptional service and support.
Seeking a Senior Director of Client Servicing and Operations to lead the servicing function at a high-growth healthcare company. Responsibilities include team leadership, client management, vendor partner management, and developing servicing strategies. Compensation range is $97,750 - $115,000 yearly with additional benefits and equity eligibility.
Seeking a Senior Customer Success Manager to focus on client relationships, optimize campaign performance, manage key accounts, and lead organizational workflows. Core responsibilities include maintaining accounts, supporting revenue growth, and providing product expertise to clients.
Client Success Manager at VideoAmp, responsible for building strong client relationships, delivering value, and driving retention and growth.
Client Success Associate at Ethic responsible for managing client relationships, supporting advisors, and delivering values-aligned portfolios. Requires 2-4 years of professional work experience and a Bachelor's degree. Must have financial services experience and a service-oriented mindset. Strong organizational and communication skills are essential for success in this role.
Head of Client Partners responsible for defining and driving strategic outcomes for key Strategic Accounts in North America. Establishing relationships with senior stakeholders, influencing strategic objectives, and driving alignment and progress within customer organizations. Managing account plans, revenue forecasting, and pipeline management. Leading a team in the ad-tech/mar-tech industries with a focus on sales, account expansion, and revenue growth. Requires strong communication, leadership, and collaboration skills.
Merchandise Associate role at Warner Bros. Discovery's Harry Potter Flagship store in New York, responsible for supporting customer engagement, store operations, financial analytics, and brand representation in the retail environment.
Top hybrid Companies Hiring Customer Success Roles
See All
.png)
All Filters
No Results
No Results
