Seeking a Senior Customer Architect with expertise in Observability, Cybersecurity, and Enterprise Search. Responsible for driving consumption of Elastic solutions by aligning with customer business objectives, onboarding customers, and ensuring adoption and expansion. Trusted Technical Advisor collaborating with customers and field teams to exceed expectations and deliver value. Define technical success criteria and craft detailed Technical Success Plans tailored to customer goals. Facilitate adoption, sustained usage, and increased consumption of solutions to drive annual recurring revenue growth.