Top Tech Jobs & Startup Jobs in NYC, NY

The Technical Support Engineer will manage complex user support cases, perform in-depth troubleshooting, and resolve customer issues by collaborating with engineers. Responsibilities include investigating root causes, maintaining communication with clients and internal teams, and developing reports on platform health.

The Core Account Manager will generate revenue from existing customers, manage a portfolio of accounts, and consult on internal processes to drive organizational changes. Responsibilities include sales cycle management, relationship building with stakeholders, and overseeing customer onboarding in collaboration with the Customer Success Manager.

The Sales Manager will lead the Commercial Mid-Market Account Management team, providing coaching and sales expertise to enhance team performance. Responsibilities include driving process improvements, managing a high-velocity sales environment, and ensuring customer success throughout the post-sales journey. The role emphasizes teamwork, transparency, and achieving sales goals.