Top Tech Jobs & Startup Jobs in NYC, NY

The Product Manager will drive AI-powered workforce experiences, manage integrations, conduct customer research, and ensure data accuracy while mentoring junior PMs and championing product quality.

Develop forecasting interfaces, data pipelines, and scheduling solutions for support agents, leveraging machine learning for efficiency in operations.

The WFM Product Lead at Assembled will manage product vision for AI-powered workflows, collaborate with teams for data accuracy, and mentor junior PMs. Responsibilities include scaling integrations and empowering support leaders with data insights while maintaining high-quality product standards.

The Software Engineer will build core systems for Assembled's platform, focusing on infrastructure, data platforms, and integrations, ensuring reliability and scalability for support operations.

The Mid-Market Customer Success Manager will manage customer relationships, drive business outcomes, and enhance customer value through collaboration with cross-functional teams. Responsibilities include developing success plans, executing growth strategies, conducting trainings, and improving operational processes.

Part-time onsite Office Manager responsible for daily admin coverage, visitor/package handling, vendor coordination, inventory and facilities upkeep, new-hire desk setup, event support, and documenting processes to scale NYC operations.

Lead technical deployments and customer onboarding for mid-market and enterprise accounts. Manage project execution, integrate with APIs and databases, document product functionality, refine deployment best practices, and liaise with Sales, Product, and Engineering to drive activation, retention, and product improvements.

Develop forecasting interfaces and data pipelines to predict support contact volume, schedule agents, and enhance MLOps for efficiency.