The Global Operations Manager will provide high-touch support for member-focused teams, implement frameworks for operational transparency, enhance program offerings, and support the growth of provider partnerships. The role involves collaboration with various teams to drive operational improvements and achieve strategic goals.

The Expansion and Renewal Director at Carrot Fertility will drive retention and growth in the Middle Market segment, collaborating closely with Customer Success Managers while analyzing customer data to forecast renewal rates and provide insights. The role involves coaching CSMs and executing strategies to increase market presence and meet revenue goals.