Top Operations Jobs in NYC, NY
Design and build foundations for various initiatives within the Operations function, collaborate with cross-functional teams, lead efforts to drive core ops processes, and achieve team OKRs by implementing scalable products and processes.
Join us and help change mental healthcare for the better as an Operations Lead at Headway. You will play a key role in laying the groundwork of operations, design and implement creative solutions, and collaborate cross-functionally to drive outcomes. This is an entry-level position with a focus on building efficient and scalable processes.
As an Associate, Strategy & Operations at Headway, you will play a key role in building and optimizing operational workflows to support clients and drive business success. You will collaborate with various teams to design and implement scalable solutions and processes, analyzing data to drive progress and achieve strategic goals.
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Lead within Revenue Operations at Headway, responsible for driving growth and scaling operations to support the company's mission of improving mental healthcare access. Manage conversion rates, forecast models, quotas, and cross-functional collaboration to drive business outcomes and growth. Seeking candidates with 3+ years of experience in consulting or business operations, with a passion for leading projects and working x-functionally.
Lead and scale a mission-critical team, shaping and optimizing insurance operations that impact providers, patients, and payers nationwide. Drive innovation in a high-growth environment, build strategic partnerships, and ensure seamless, scalable processes.
Lead the Clinical Quality initiatives at Headway, ensuring high-quality and safe clinical care. Collaborate with various teams to build and implement clinical quality frameworks and manage chart review workflows in a fast-paced, virtual environment.
As a Senior Associate supporting Clinical Quality Review at Headway, you will play a key role in ensuring high-quality patient care delivery as the company scales. Responsibilities include conducting clinical quality reviews, leading improvement initiatives, ensuring policy compliance, providing training and education, collaborating with teams, and monitoring performance metrics.
Licensed Clinical Psychologist position at Headway, supporting mental health clinicians in launching or growing their private practices. Responsibilities include accepting insurance, maintaining a flexible schedule, growing caseload, using practice management software, and providing support to clients. Remote work option available.
Oversee forecasting, planning, staffing optimization, and reporting for the CX team.
Headway is seeking a Licensed Professional Counselor to join their mission of building a new mental healthcare system accessible to all. The role involves supporting mental health clinicians in launching or growing their private practices by providing tools, resources, marketing support, and practice management software. The position offers flexible hours, the option to work remotely via telehealth, and is inclusive of diverse backgrounds and experiences.
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