Top Operations & Support Jobs in New York City, NY

Manage GTM strategy and operations, territory planning, and account segmentation to enhance revenue efficiency and scalability while collaborating with Sales leadership and cross-functional teams.

Lead architecture, administration, and performance tuning of core collaboration platforms (Jira, Confluence, Google Workspace, Slack). Manage and optimize a 30+ SaaS ecosystem via SMPs, drive AI and automation initiatives, conduct audits, maintain documentation, and mentor junior engineers.

The role involves managing partnerships with accounting and finance professionals, driving growth, building insights, and collaborating across teams for effective partner engagement and operational success.

The Senior Analyst will manage variable compensation programs, ensuring accurate calculations and collaborations with Sales and Customer Success teams while optimizing compensation strategies.

Manage the Benefits Billing Operations team, oversee billing processes, ensure reconciliation and reporting accuracy, develop procedures, and foster team development in a fast-paced environment.