The Quality Assurance Analyst role focuses on ensuring the quality of customer and member interactions at Carrot Fertility. Responsibilities include developing quality strategies, conducting audits, analyzing performance metrics, and collaborating with cross-functional teams to enhance customer experiences and improve operations.

The Billing Analyst at Carrot Fertility manages the billing process, ensuring invoice accuracy, monitoring payments, and optimizing cash flow. The role involves analyzing billing data, resolving discrepancies, and providing customer service regarding billing inquiries while collaborating with internal teams.