As a Technical Support Engineer at monday.com, you'll provide expert support to enterprise clients by managing complex user cases, troubleshoot issues, and work closely with engineering teams. You will utilize your knowledge of APIs, integrations, and workflows to deliver exceptional customer service and build internal documentation.

The Business Tech Support Specialist serves as the main contact for Sales and Customer Success, resolving internal systems queries, enhancing processes, and collaborating cross-functionally with BizOps and R&D to improve and document internal operations.