The IT Support Engineer at Peloton is responsible for providing IT equipment and services across North America, prioritizing customer service and support. Responsibilities include OS deployment and support, hardware/software/peripheral support, LAN troubleshooting, systems administration, and mentoring junior technicians. The role requires 4+ years of IT support experience, proficiency in Mac, Windows, and Linux, knowledge of networking concepts, and a Bachelor's degree in Computer Science or related field is preferred.