Top Cybersecurity & IT Jobs in NYC, NY
Provide professional medical advice and support for claims evaluation and assessment, managing complex cases, and developing return-to-work plans. Engage with claimants, healthcare providers, and employers to determine functional abilities and facilitate return-to-work processes.
Director of Mainframe SRE responsible for leading a team of engineers ensuring reliability, performance, and security of Mainframe systems. Collaborate with leadership team to modernize Mainframe platform. Manage and mentor team, enforce best practices, drive adoption of modern technologies, lead projects, communicate with stakeholders, resolve challenges, and optimize team performance.
Develop and execute project/implementation plans for key Affinity and Sponsored accounts. Provide post-sale relationship management resolving escalated issues focusing on customer satisfaction, retention, and growth. Accountable for the end-to-end account management experience. Identify solutions to resolve customer service concerns and upsell opportunities. Develop marketing plans to grow current membership. Maintain client databases and demonstrate in-depth product knowledge.
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The Senior Consultant, Web Operations role at MetLife involves deeply understanding the U.S. benefits business and building revenue-generating web experiences within brand, legal, compliance, and ADA standards. Responsibilities include authoring and publishing content, monitoring website performance, and staying updated on industry trends and technologies.
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